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Old November 21st, 2012, 11:38 PM   #1 (permalink)
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Unhappy Old guy with limited knowledge needs advice

I recently purchased a Google Android 4.0.4 7" tablet and I'm having trouble downloading any apps from the play store. Every time I try to download any app. I get an error message and nothing downloads. The error message says "Error retrieving information from server [RPC:S-5:AEC-0]" Has anyone also had this problem, or do you know what to do about it? I would really appreciate some help with this problem. I really like the tablet and I would hate to have to return it.

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Old November 24th, 2012, 07:00 PM   #2 (permalink)
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Hello and ni hao lsweeney20 welcome to Android Forums.

This sounds like some no-brand generic tablet that came from China. What I think has happened, it doesn't officially have Google Play. It was more than likely hacked-in by the unknown manufacturer, and was never tested properly for compatibility. Might be best to return it, and get a tablet from a brand you've actually heard of. I'd recommend the Google Nexus 7.

As you're new to Android devices, suggest you read the forum sticky about some of these things...
Off-brand Phones and Tablets: Worth the Low Cost?
The People's Guide to Android in the People's Republic.
Honorary Grand Poobah Shenzhen University English Corner.
There are nine million bicycles in Beijing.
There are nine million Androids in Shenzhen.
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Last edited by mikedt; November 24th, 2012 at 07:03 PM.
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