February 13th, 2013, 12:47 AM
Join Date: Sep 2010
Location: Xilinhot, China 中国锡林浩特
Device(s): Samsung Galaxy Win Duos, Lenovo P700i
Carrier: China Mobile, China Unicom.
Thanked 2,491 Times in 1,784 Posts
Moved thread into General Tablet Talk from Computers and IT, as this is about a Chinese Android tablet problem.
Hello and ni hao scrooge247 welcome to Android Forums.
What file did they email you? If it's a software ROM image, you're really meant to open that. Sometimes to load the software on a tablet, you might either run a software flashing tool on your PC, or you copy the ROM file to the tablet when it's plugged into your PC. Then you boot the tablet into recovery mode, which then loads the ROM itself.
Unfortunately Sanei is one of these cheapo off-brand Chinese things, and bricking is a very common problem with them. Finding information about what you're supposed to do about it is next to impossible sometimes. Sanei is probably a trading company, the actual manufacturer is unknown.
You could try the N91 software, may not work though, although it sounds like you've got nothing to lose.
The People's Guide
to Android in the People's Republic.
Honorary Grand Poobah Shenzhen University English Corner.
There are nine million bicycles in Beijing.
There are nine million Androids in Shenzhen.
Last edited by mikedt; February 13th, 2013 at 12:51 AM.