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Old March 20th, 2013, 09:18 AM   #1 (permalink)
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Post Nextbook Next6 Error

Hi,
I got a next book next 6. It is not working from the day 1 when it is given to me by my friend. It is not opening menu and when I press Home or back i am getting an error.

The application open gesture lite has stopped unexpectedlyl. Please try again.

I tried power off and restarting. nothing works. Pelase help me in fixing the issue.

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Old March 20th, 2013, 10:20 AM   #2 (permalink)
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Welcome to AF kishoremcp!
I am sorry to hear of your issues but have you tried to factory reset?
There may be a small port for something like a paperclip to insert to reset it (lower, right hand corner?)
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Old March 22nd, 2013, 08:28 AM   #3 (permalink)
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Yes. I tried it in my way. But no go. Can any one tell me how to do it agian. I mean the exact procedure.. Please don't think otherwise. I am completely new to android. Hope some one can help me in fixing the issue.
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Old March 23rd, 2013, 11:22 AM   #4 (permalink)
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Any help please
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Old March 23rd, 2013, 11:26 AM   #5 (permalink)
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Quote:
Originally Posted by kishoremcp View Post
Yes. I tried it in my way. But no go. Can any one tell me how to do it agian. I mean the exact procedure.. Please don't think otherwise. I am completely new to android. Hope some one can help me in fixing the issue.
So you have reset the device by way of the small hole in the device?
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Old March 23rd, 2013, 11:46 AM   #6 (permalink)
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Also moved your thread here
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Old March 25th, 2013, 10:16 AM   #7 (permalink)
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What should I do now? I tried resetting using the small hole as you said but no go. What is the next step? Please help
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Old March 25th, 2013, 10:29 AM   #8 (permalink)
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The below is the exact error
The application open gesture lite has stopped unexpectedlyl. Please try again.
(Processcom.hollowire.opengesturelite.mobile.andro id)

Hope now it is easy for you to help me in fixing the issue.
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Old March 25th, 2013, 11:54 AM   #9 (permalink)
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Well, if after the reset it is still not working properly, can you return it for an exchange?
You mentioned it was a newer device.

Edit: I also found this, if it's helpful:
http://www.nextbookusa.com/productdetail.php?product_id=6
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Old March 25th, 2013, 01:06 PM   #10 (permalink)
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Updating firmware will help or not? What if I try to root it and if you think that how do i do that. Please guide me. I cannot get it exchange because it is in India nowand my friend got it for me from USA. So, ......Please guide me.
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Old March 25th, 2013, 01:52 PM   #11 (permalink)
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I would try to contact customer support from the link I posted.
If you feel the need to root, I did find this if you want to persuse thru the thread:
http://forum.xda-developers.com/showthread.php?t=1220296
I am not familiar with your device, and I don't know if rooting will fix it
However, I would strongly recommend contacting support first
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