Possible 2.1 Rollouts in 1 week

[Creegz]

Engadget has an article that seems to hint on the update happening next week for Europe, and this could mean Telus users might get it soon as well. Good news for me since Rooting isn't working out too well. Now, this might only affect European Hero's, but we'll soon find out after the 2 part update happens.

 

[bzdang]

Must be close, a HTC rep visited my Pickering Telus store this week with a Hero running 2.x, it had thumbnails for the homescreens.

 

[jonnydunski]

does anyone know or can find out about acs alaskas release date for this?!?! they been telling me since march then april then may now june....been patiently waiting but they keep dragging this out and dont know why....help please?!?!

 

[benparsons]

Three UK users have yet to receive the part one update as far as I can tell - I certainly haven't and advice to change the date doesn't work either. Presumably this is just the carrier being slow as there is nothing very special about that particular Hero edition...

Still good news if Creegz is right though!

 

[Creegz]

Good news indeed, especially since I've been having major issues with some apps, and some I can't even install. It's getting really, really bad. The thing I don't understand is why it is taking so long. Other phones are being updated but we aren't....unacceptable.

 

[jim_h]

Three UK users have yet to receive the part one update as far as I can tell - I certainly haven't and advice to change the date doesn't work either. Presumably this is just the carrier being slow as there is nothing very special about that particular Hero edition...

Me neither. I haven't heard a peep out of Three about the update yet. Holding breath....

 

[Anthoni Gardner]

Me neither. I haven't heard a peep out of Three about the update yet. Holding breath....

Likewise, heard nor received nothing about an update or even the primary update to ready the phone. I also am on Three network.

Waiting patiently, as always,
Anthoni

 

[benparsons]

Waiting patiently, as always

Having been extremely patient I decided to email Three to ask about this yesterday. To their credit they called me back only a couple of hours later, unfortunately the supposedly technical support didn't really understand the question. She did manage to confirm that the 2.1 update isn't yet available, and that there is nothing scheduled for release.
I think it would help if more people query them, because she said my name would be added to a list, and that upgrades were more likely if it was causing issues - which I'd suggest that app compatibility problems (as devs slowly drop 1.5 support) would qualify for.

 

[rachelisadog]

.....and that upgrades were more likely if it was causing issues - which I'd suggest that app compatibility problems (as devs slowly drop 1.5 support) would qualify for.

No disrespect but good luck with that claim with 3.

I am with 3, have been for 5 years or so and i would wager the chances on such an issue being reason for an upgrade to be very slim.

They will argue, as long as you can make and receive calls, text and access Planet 3, you're handset is working. It wasn't so long ago, the internet wasn't even accessible outside of their walled garden of restricted sites.

Would be nice to be proved wrong but 3 are a business and, i'd be surprised if they did this. Since the apps are out of their responsibilty and they make no money on them, they'd have little (business) interest.

For me, 1.5 is working fine, does what i need it to do and that is not meant to be selfish, perhaps i don't *need* 2.1 as much as other's do. I am more concerned they rush release 2.1 on 3 and it doesn't work as it should

 

[Diggauk]

I've got a Hero on Orange UK, and have been patiently waiting for 2.1. So I thought I'd call Orange Business Support to get their take on the situation.

According to them, there is NO update planned for the Hero on Orange until THE END OF THE YEAR!!!

Is it a case of us Orange (and possibly 3) customers being left out in the cold whilst everyone else will soon be enjoying the benefits of 2.1???

I think I may be rooting and flashing my phone very soon...

 

[Xyro]

According to them, there is NO update planned for the Hero on Orange until THE END OF THE YEAR!!!

Is it a case of us Orange (and possibly 3) customers being left out in the cold whilst everyone else will soon be enjoying the benefits of 2.1???

Just repeating what Slug said in another 2.1 thread: Orange denied all knowledge of the last major update until a few hours before they released it. Whether that was secrecy or just lack of communication I don't know.

 

[Slug]

To be precise, Orange denied all knowledge of the last major update right up until HTC released it.

 

[Xyro]

Oh ok, sorry. I guess I misunderstood you

I didn't have my Hero when the last update came out, so I don't really know what went on.

 

[Slug]

Oh ok, sorry. I guess I misunderstood you

No worries, I just wanted to clarify what happened previously. HTC repeatedly stated that the update would come via Orange and they had nothing to do with it after passing it to Orange for ratification, but in fact it appeared on their UK support site.

 

[jezperrott]

Looks like another delay guys, T-Mobile has halted the pre-updates rolling out. I don't know if other carriers are affected? Personally, I'm thinking we'll be lucky to get it this year. I will never get an Android again. Nothing but trouble. Far too buggy.

 

[Creegz]

I am sorely disappointed in customized ROMs. I will never buy a Sense enabled Android phone again, I will only get vanilla Android phones.

 

[noddle]

Looks like another delay guys, T-Mobile has halted the pre-updates rolling out. I don't know if other carriers are affected? Personally, I'm thinking we'll be lucky to get it this year. I will never get an Android again. Nothing but trouble. Far too buggy.

It's not androids fault its mainly HTC not having enough employers to fix the update and has taken this long, as android is the OS created by another company and HTC just run this on their phones. I wouldn't go with HTC again not android, but its up to you.

 

[Creegz]

I know I will not be doing an Android phone with HTC again ever. I will go direct to Google or try Moto.

 

[ponchuk]

I also. NO support

 

[SithSurfer]

And this is a major thing when deciding about getting an upgrade. I had dilemma whether to get Desire and stay with Orange or to get N1 from Vodafone. Now it seems to be quite obvious choice. Can't be bothered waiting half a year so HTC can prepare the Sense to work with new Android updates... eh...

 

[jsp_1983]

Having been extremely patient I decided to email Three to ask about this yesterday. To their credit they called me back only a couple of hours later, unfortunately the supposedly technical support didn't really understand the question. She did manage to confirm that the 2.1 update isn't yet available, and that there is nothing scheduled for release.
I think it would help if more people query them, because she said my name would be added to a list, and that upgrades were more likely if it was causing issues - which I'd suggest that app compatibility problems (as devs slowly drop 1.5 support) would qualify for.

I sent Three a message on their website about spam SMS being sent to me. Having called them first to report a spam SMS sent to me, the rep I spoke to told me to disregard the text and sign up to TPS - incorrect on both counts. Having sent Three the message via their site, about a week later I got a call from their call centre, who left a message. As it was an Indian, my presumption was that they were just going to give me another scripted explanation which I couldn't be bothered listening to, but when they called again and spoke to me, I was pleasantly surprised that the rep understood my query and took action on it. It seems that some call centre reps are allowed to think more than others!

There seems to be a regular mismatch at Three between what the customer is querying and the scripted answer that the call centre rep is giving. Even if it isn't an official announcement, I like it when a call centre rep is knowledgeable about products and what's going on in their company and can offer just a tiny bit of hope by giving me confidence in how the company treats its customers.