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Help tattoo ring only once

HTC blamed driver conflicts and told me to perform a factory reset. I did, and the problem persists. However I'm still on the updated version of the software (the Orange-specific update) so a rollback would probably solve the issue.

However, all HTC said was that if the factory reset failed, I should contact them to send the phone in for repair! Issues like these and the lack of Android 2.x are really annoying me. This is probably the last HTC phone I buy.
 
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Well, I gave them a call. Was put through straight away to a friendly chap but he couldn't help. He said check the Orange website for an update that might solve the issue, but there aren't any. He says if I wanted to roll back the software I'd have to send it in to HTC for a re-flash and it would take 7 working days. I declined; being without my phone for a couple of weeks would be even more annoying to me than the single ring issue.

He had absolutely no information at all about Android 2.1 either, so I "left feedback" about how disappointed we Tattoo users are that we're still on 1.6 when everyone else seems to be moving on.

I like the Tattoo but I'm sorry I signed up to a lengthy contract now. If the Tattoo never gets an Android update I won't buy another HTC phone.
 
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Just noticed I have the same problem with the alarm clock, it buzzes for the length of the alarm tone then stops but the phone continues to vibrate.

I can confirm this. I've actually been using a longer ringtone for alarms so I hadn't noticed, but I just tried with a shorter one. Same issue. HTC have royally buggered up this update and I'm sorry I ever installed it. It only fixes one problem which I didn't even have anyway. :mad:
 
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I think I'd get on fine with a higher-end HTC phone, I think it's just we Tattoo users who are being shafted. Oh well, only another 14 months or so until I can upgrade... I think I might pay my way out of the contract later this year and go on to something else if HTC still haven't released Android 2.x.
 
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In my Tattoo mobile phone ringed only once. I discovered after breaking my head and calling Vodafone and HTC that I used a 3 seconds ringtone which was called Old_Phone.

So the phone used to ring only for the time that this happened. So changed the ringtone to a long tone and started to work again.

Special mention to my colleague Elaine who discovered it.

Achon
Scotland
 
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