Okay, so some of you may remember(doubtful) my thread where my battery overheated, and died. Well, when i got it i noticed it was an HTC Hero battery, and had some crud on it (obviously one out of the back), but i was so in need of a battery i didn't really care, and figured i would have it replaced when i got back home.
Get back home, call sprint. Since i didn't buy the phone from sprint online, i have to return it back to RadioShack in order to get the right battery. Okay, that's fine, minus the fact that i took it to a sprint corporate store, which was recommended by sprint themselves, and they replaced the battery with my insurance. Where does this make sense? So i have to wait till July 5th, and then take it to the store and have them replace it. Seriously? I know rules are rules..but come on..
FULL STORY :
I bought the phone at Radioshack on June 4th. Everything was perfect. I was charging the battery with a car charger on a trip down to Florida. I have a temp gauge on my phone, and when i looked at it, it was at 130 degrees. As soon as i saw that, it shut down the phone. Well, i went down to the Corporate store in Daytona Beach, Florida, and told them what happened. He took out a battery out of his showcase evo, and put it in mine. It fired right up. So, i questioned him about having a Hero battery in the back. He retrieved one, and put it in..it fired right up again. So he told me he would order me a new battery because i have insurance, and because i was 1,000 miles away from home (Sprint's anti 30 day policy). Got it in, and it was in the small bag that they come in. Opened it up, and there was some like..glue resign on it and now the battery wont last more than 5 hours, compared to when i could get 24 out of the old one, but i couldn't complain because we were leaving the day i got it. Got home and asked sprint about replacing it with the real battery, and they said they can't because its within the 30 days, even though they replaced it once with the wrong battery, and a refurbished one.
Now, that is the full story.
Get back home, call sprint. Since i didn't buy the phone from sprint online, i have to return it back to RadioShack in order to get the right battery. Okay, that's fine, minus the fact that i took it to a sprint corporate store, which was recommended by sprint themselves, and they replaced the battery with my insurance. Where does this make sense? So i have to wait till July 5th, and then take it to the store and have them replace it. Seriously? I know rules are rules..but come on..
FULL STORY :
I bought the phone at Radioshack on June 4th. Everything was perfect. I was charging the battery with a car charger on a trip down to Florida. I have a temp gauge on my phone, and when i looked at it, it was at 130 degrees. As soon as i saw that, it shut down the phone. Well, i went down to the Corporate store in Daytona Beach, Florida, and told them what happened. He took out a battery out of his showcase evo, and put it in mine. It fired right up. So, i questioned him about having a Hero battery in the back. He retrieved one, and put it in..it fired right up again. So he told me he would order me a new battery because i have insurance, and because i was 1,000 miles away from home (Sprint's anti 30 day policy). Got it in, and it was in the small bag that they come in. Opened it up, and there was some like..glue resign on it and now the battery wont last more than 5 hours, compared to when i could get 24 out of the old one, but i couldn't complain because we were leaving the day i got it. Got home and asked sprint about replacing it with the real battery, and they said they can't because its within the 30 days, even though they replaced it once with the wrong battery, and a refurbished one.
Now, that is the full story.