Help Touchdown vs. Stock 2.1 Exchange sync (bug in 2.1?)

[Uker]

Why is this?

I have never been able to sync past calendar events using the stock 2.1 Exchange (Outlook) sync. I only get past events for the last month. Yes, I have "sync all events" turned on. Any calendar event older than 30 days will not display or sync.

I spent 1.5 hours with Motorolla tech support today (live chat) trying to solve this to no avail. The tech said the problem is on my company's Exchange server. I said the bug is in Android 2.1. Example: my iPod touch syncs everything with the Exchange server including past events.

Just now I installed Touchdown on my Droid X. Everything sync'ed - all events, past, present and future. They display nicely in the Touchdown calendar display.

These past events still will not display in any of the stock calendars.

Ideas?

 

[ghdtpdna]

Yeah I am having some syncing issues with Exchange. This is probably a serious problem for a lot of business users.

 

[pirahna]

It's not just you...

https://supportforums.motorola.com/thread/32261?tstart=0

Funny, when I called Verizon they claimed it was my server too.

 

[matty032]

Neither Android, nor Windows Mobile will sync past two weeks in the past.

 

[matty032]

I'm not sure, but I don't think the notification led is blinking when I get an email from Exchange. Have you guys noticed if yours is working?

 

[randallman]

I'm not sure, but I don't think the notification led is blinking when I get an email from Exchange. Have you guys noticed if yours is working?

Touchdown is worth the money.... I *really* need the GAL lookups which are builtin to touchdown. I know there's an app for doing it on the Droid, but that was clunky and not integrated with the e-mail client Also, the contacts and calendar can easily be kept separate from the gmail contacts and calendar so I can keep my personal and business PIM data segregated. Also, you can accept a meeting invite from e-mail rather easily and the full screen widget is great.

Lastly, you can set different LED colors for notifications for e-mail and meetings from Touchdown than the stock gmail/e-mail apps. I blink blue for mail from touchdown, green for mail from gmail/e-mail apps, and red for meetings

And for activesync orgs with policies, the touchdown client can handle all of them such as remote wipes and whatnot.

--Randall

 

[ekyle]

The previous admin at my company didn't have ActiveSync installed on the server so I'm pretty sure that is my problem unfortunately....

 

[Uker]

Neither Android, nor Windows Mobile will sync past two weeks in the past.

Is this a bug or a design decision? It has to be a bug. No software designer would do something this dumb.

I always look at past events on my calendar. I store infomation about the past event in the comment field. Example: My boss asks me "when did you have lunch with that client in 2009?" etc. etc.

You get the point. Past events NEED to be sync'ed and maintained by ANY calendar program.

 

[randallman]

Yeah and enabling activesync is generally a big security question at most companies... data leakage controls, lost phone issues w/ corpporate secrets, etc... plus just having exchange directly on the internet without ips/ids/ftmg etc...

 

[chaosman]

2.2 will have better exchange support

 

[randallman]

2.2 on the original droid has no better support that I am aware of; at least not relative to touchdown.... so unless there are some model specific improvements going into the droid x 2.2, touchdown still rocks for business use.

 

[doctajay]

Just buy Roadsync by Dataviz. It has GAL look up and its only $9.99. I use it for my exchange mail at work and it works great. much better than the buggy stock exchange app

 

[arche3]

2.2 on the original droid has no better support that I am aware of; at least not relative to touchdown.... so unless there are some model specific improvements going into the droid x 2.2, touchdown still rocks for business use.

How do you handle duplicate emails and contact from native email and the ones in touch down? Notifications etc... there would be 2 email inboxes then for exchange.

 

[Uker]

I just discovered a problem with using Touchdown (duh).

Touchdown uses its own database to store contacts. If I want to call someone on the phone, the Android contact list is searched, NOT the Touchdown.

This ties in with the reply above.

 

[Uker]

I take back what I just wrote. Touchdown has the ability to sync changes, additions, deletions to the Droid stock contact database whenever a sync is executed.

 

[matty032]

Touchdown is worth the money.... I *really* need the GAL lookups which are builtin to touchdown. I know there's an app for doing it on the Droid, but that was clunky and not integrated with the e-mail client Also, the contacts and calendar can easily be ikept separate from the gmail contacts and calendar so I can keep my personal and business PIM data segregated. Also, you can accept a meeting invite from e-mail rather easily and the full screen widget is great.

Lastly, you can set different LED colors for notifications for e-mail and meetings from Touchdown than the stock gmail/e-mail apps. I blink blue for mail from touchdown, green for mail from gmail/e-mail apps, and red for meetings

And for activesync orgs with policies, the touchdown client can handle all of them such as remote wipes and whatnot.

--Randall

You can search the GAL via the native email app as well