• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

just ordered desire on 3 and im so excited!!!

i think skype and messenger on 3 have a 10000 per month fair usage policy.i use em on my n95 but it doesent come out of your 1gb internet allowance.and i use wifi at home.im on the net at work about 5 hrs a day and ive never exceeded yet,mainly on youtube and message boards like this!.
 
Upvote 0
oh no here comes the hassle.rang up this morning because i renewed 2 contracts,1 for me and 1 for my wife.decided i didnt like her phone after thinking about it last night so rang 333 to see if i could change the phone before its shipped.she says ok and brings up all my options and then says "oh it looks like you took this out through a 3rd party dealer.you will have to ring them up".gives me the number and i hang up.i ring the number up and its not recognised!!.now ive had an important 3 person ring up concerned and hes asked for 48 hrs to sort it out.apparently it is a dealer who they dont have dealings with anymore and hes offered a deal that doesnt exist.it will be costing me
 
Upvote 0
forgot to say the deal was done after i had rung 333 initially and took the option where you say you are thinking of leaving 3.was talking for quite a while before i got disconnected.literally a minute later i had a phonecall on my home phone saying it was 3 and offering me the deal so i naturally assumed it was the official 3 sales team.thats pretty bad isnt it.how can they intercept like that??.must be illegal surely?
 
Upvote 0
the deal i had with my c902 was 12 a month so they done me a deall were i still pay that but give them 230 up front it works out 200 pound cheaper than paying 28 pound a month its just paying the 230 up front but they gave me 2 months to pay it and thats htc desire 750 mins 150 txt 5 pound free down loads unlim internet cant beat that deal and that fone is the best fone out there (3 network)
 
Upvote 0
oh yes!!!.the phones have just arrived bang on 2 0 clock like the text message promised this morning but first i rang up to find out what their investigations uncovered.after all my worries it was a member of their internal sales team and he had done the deals and applied a loyalty bonus which wasnt showing when i rang back lateron saturday!!!!.the salesman was authorised and both deals were 100% ok.i have now been assured that i am getting them at that price and sorry for any confusion!.

htc desire black graphite
5000 3 to 3 calls
5000 text messages
500 mb internet
2000 landlines
100 picture mails
300 to other mobiles

for
 
Upvote 0
well much as i liked my desire after nearly 3 weeks ive rung up 3 customer services and asked to change my phone.as much as it had great things in its favour the one thing thats stuck out like a sore thumb is the speaker.i cant live with that for 2 years!.i read so many reviews before i bought the phone but i never noticed anything about sound quality or volume.for me it wrecks a superb product.so now ive got a galaxy s coming tomorrow before 1.it might not be as good but i know i will be able to hear it!!.its a real shame.
 
Upvote 0
the 3 network is one of the best in the uk but their sales and after sales care is utter tripe. you can ring one of their operators and arrange a deal and next time you ring them up they apparently have no idea or record of ever making such a deal.
iv'e had my fill with their crap over the years so i'm looking else where.
 
Upvote 0
The main service isn't brilliant but I've found once it gets escalated it quickly gets solved.

well your one of the lucky ones there than mate.

i got a Desire last week and it worked pretty well for a few days but i had a load of missed calls and the service was dropping all the time.

i rang 3 and they said ok the sim you have is too old ( it's like 7 years old or there abouts ). you need a new sim. we will send your new sim in the post now and you will have it by tomorrow.

well now it's Saturday and the sim is not here after 8 days and the bloody fools turned my old sim off as they said we cant keep your old sim active after we have shipped a new one.

so here i am with one of the best phones on the market and those morons at 3g have switched off my contract sim for 8 days while i wait for them to send out a new one. all the time i'm still paying for a service i'm not receiving. not only that but when i rang them last night they said they had no record of the initial call. it took them a hour to acknowledge the initial call.
after that i told them to shove it i'll just cancel my contract and they offered me a fiver off my bill.

seriously there pathetic.
 
Upvote 0
3 will give the 2gb internet add on for free if you complain enough. I called them as when i bought my phone a couple of months ago the said it was unlimited data however they changed it down to 500mb. I complained and afetr about 20 minutes they gave me the 2gb add on free for the duration of the contract. It took a while but was worth it.
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones