So, i posted last night about all the problems i was having with my droid x. first the screen going black, phone shutting off, ect.
I call verizon, they get me over to the point where they were going to send me a new phone. The lady seemed very sketchy to me, but anyway.. she asked for my debit card number, and i asked why and she proceeded to tell me that 300$ will be taken out of my account until i send back the old phone after i receive the new one, keep in mind i won't receive the new one til 2nd week of august, so i tell her there is no way i can do that. first of all i don't have 300 in my checking out. then she tells me to use a friends credit card! i was like mam i'm sorry but i'm sure they don't want 300 missing from there account for 2-3 weeks until i get the new phone and send out the old one. so then she began listing all the things i can do as far as check my minutes/ data. ok, i know this stuff, really? I just want to know what everyone thinks about this. oh, i also asked why it can't be charged to my bill an she told me she can not do that.
I call verizon, they get me over to the point where they were going to send me a new phone. The lady seemed very sketchy to me, but anyway.. she asked for my debit card number, and i asked why and she proceeded to tell me that 300$ will be taken out of my account until i send back the old phone after i receive the new one, keep in mind i won't receive the new one til 2nd week of august, so i tell her there is no way i can do that. first of all i don't have 300 in my checking out. then she tells me to use a friends credit card! i was like mam i'm sorry but i'm sure they don't want 300 missing from there account for 2-3 weeks until i get the new phone and send out the old one. so then she began listing all the things i can do as far as check my minutes/ data. ok, i know this stuff, really? I just want to know what everyone thinks about this. oh, i also asked why it can't be charged to my bill an she told me she can not do that.