Firstly, the part about lack of connectivity is a bunch of crap. If you utilize the HTC Facebook interface, you can confirm that at least SOME functionality is there:
1. Bring up your apps list, and click the People icon to access your contacts
2. Click the third icon on the dock (looks like a globe)
3. Click the Facebook icon
4a. Now, if you've previously sync'd your phone, it will show the list of Facebook friends that were there at the last sync. If it's a factory reset phone or a new phone, it will say "You don't have any friends." Click the menu button, and hit "Refresh". You should get kicked back to the previous screen with "connection error."
5. Now, click the Facebook icon again, it'll bring you back to that same screen. Hit menu again, but this time hit "My profile." It'll chew away for a few seconds, then display your PERSONAL FB profile. If you hit the sync button in that window, it'll bring up YOUR wall, complete with updates.
That tells me that it's less of a "completely broken app" feature, and more of a "pointing to location A for contacts when we really should be looking at location B." This, in turn, only amplifies the point that this potentially is simply a coding issue that requires an updated internal link pointer, which only serves to show that really THIS SHOULDN'T TAKE 4+ DAYS TO FIX :\
