Quiet little voice from the corner... I still love my X10. Never had a smart phone before, only experience I have is playing with hubby's iphone 3gs, which I was never very keen on. I'm not a business user, its purely personal so texting, bit of internet, looking at emails and the odd call (mainly via car bluetooth) so for all those things its been great. Call volume could be better when used in the great outdoors and hoping they will somehow tweak this. The whole multi-touch issue is minor for me. Looking forward to the HD video thing but have to say the camera and video are great (again in comparison to iphone... he bought an app that supposedly makes his 7mega pixels - yeah right!) we bought a pocket digital camera just before I got my phone and tbh we could have saved our money.
I knew it was 1.6 when I bought it, I read all the stuff I could find on the internet, I bugged the crap out of a poor man in TMobile shop playing with different phones for ages and I chose this cos it looked and felt great. I couldn't tell the difference between 1.6 and 2.1 for my basic needs.
You pays your money, you makes your choice. I have the phone for two years and I'm ok with that at the moment! (see get out clause left in just in case it all goes to hell!)