Help HELP! DroidX phone no longer rings

[raduray]

I've had the DroidX a couple of weeks. This morning it stopped ringing on incoming phone calls. It does vibrate. Last time it rang is when I was playing with settings to have it stop ringing when I place if face down.

I've undone that facedown setting.
Ringer is ON. I've cycled it on/vibrate/off and back ON.
Silent Mode is OFF
Phone Vibrate is OFF
Audible touch tones is ON and I hear tones on phone keypad
Volume is Audible.
I can select and listen to my ringer tune.

Any suggestions?

 

[kevro_86]

The face down setting is what did you in.

Motorola knows about this bug, and they are supposedly working on a fix for the next update. Until then, the only way to get the ringer back is to reset the phone to factory default.

 

[raduray]

The face down setting is what did you in.

Motorola knows about this bug, and they are supposedly working on a fix for the next update. Until then, the only way to get the ringer back is to reset the phone to factory default.

Aargh! That means I lose all my home screens and application settings? How about my downloads?

Also, How do I go back to factory default?

 

[ItsComplicated]

Aargh! That means I lose all my home screens and application settings? How about my downloads?

Also, How do I go back to factory default?

Don't know if this other issue is fixed yet, but before you do a reset:
http://androidforums.com/motorola-droid-x/141270-attention-running-android-2-1-big-read-me.html

I guess in worst case scenario, you can always take it into a verizon store and have them replace the phone. They can probably transfer your files for you there too.

 

[akkkmed]

I get to be an ass for one second.
By looking just at the title, maybe it's because no one likes you anymore.

 

[speedbagger]

no ringer here either....never touched 'face down'.

battery pull fixed it for me...

 

[tdse]

Try this reported fix (copied & pasted from Motorola forums):

Hey, I have a solution that doesn't require a factory reset! And in fact, it's a lot easier than it may sound.

With the phone in the bad state, non-ringing state

1. Get into another voice call. Call yourself from another phone if you need to, but you can do it on your next incoming call, too.
2. Answer the phone.
3. Trigger the proximity sensor by putting the X to your ear during in the call, or by covering the top right corner of the face of the phone with your hand. The phone face should go black. Once it has turned black, that's enough. It doesn't have to stay blacked out any longer.
4. Now, put the X on its back so that the TOP of the phone is level - the screen is level. That means you can't use the table and just lay the phone down, because the camera hump will keep the phone from being level on the front.
5. When you hit that "flat front" sweet spot, you will feel a short vibrator pulse. This means the ringer is back on. You can now end the call (from either side of the call).

Getting the phone level so you feel the vibration is actually pretty easy -- the phone is fairly forgiving. This is so easy that I'm tempted to actually use the Smart Profile feature. Especially since mine is not going into "no-ring" mode every time. For some reason it's working correctly more often than not.

Much easier than a factory reset. (But we're still going to fix it.)

 

[raduray]

Try this reported fix (copied & pasted from Motorola forums):

Just tried that. Couldn't get it to vibrate when flat on its back. Any suggestions for settings I might try for this fix?

Also, can you point me to the link in the Motorola forums?

 

[raduray]

I get to be an ass for one second.
By looking just at the title, maybe it's because no one likes you anymore.

No, No, it's because I'm getting lots of calls that I know the ringer doesn't work

 

[tdse]

Here are the posts in the Motorola forum. Good luck

https://supportforums.motorola.com/thread/32547?tstart=0

https://supportforums.motorola.com/message/190864#190864

 

[raduray]

Here are the posts in the Motorola forum. Good luck

https://supportforums.motorola.com/thread/32547?tstart=0

https://supportforums.motorola.com/message/190864#190864

Thanks, I've tried all the suggestions in that interesting thread but no joy. So I decided to do a Reset to Factory Default, but that doesn't work either. I'll start a new thread on that issue. I'm jinxed!

 

[mahers]

Thanks, I've tried all the suggestions in that interesting thread but no joy. So I decided to do a Reset to Factory Default, but that doesn't work either. I'll start a new thread on that issue. I'm jinxed!

Raduray, did you ever find a fix? I am having the same issue all of a sudden! Tried a battery pull, the flat phone thing, toggle off/on of ringer and vibrate settings... but nothing worked. I do NOT want to do a reset!

 

[rdfisch]

I loved the IDEA of the face down smart profile, but having used it ONCE and losing two days of customization on my new phone just to make it ring again, it was not the best way to start my iPhone to Droid X migration.

I've just updated to 2.2, but don't want to risk having to wipe my phone again for the face down feature.

Can anyone share actual experience with 2.2 and the Smart Profile Face Down feature on the Droid X ...

specifically have you silenced a ring by doing the face down maneuver, and then actually heard your phone ring to indicate an incoming call after that ?

 

[1plus19]

I find that this has something to do with smart profile I try this and it works for me. FIXED: No Ring On Incoming Call On Droid X.