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Stolen Desires

Do the Royal Mail compensate for stolen Mobile phones because I wanted my brother-in-laws in the UK to post the Desire phone on to me in Spain but Royal Mail Airsure service would not compensate for the loss of Mobile phones and PDA's

I did get the Desire shipped to me via a UK courier to Spain cost around 20 quid but you would never believe how it was packaged the Jiffy bag if you could call it that was so thin very little padding that it was ripped so much when it arrived you could see the phone box and pouch which could have fallen out
so anyone could have stolen these goods
Shame on the Company from whom I purchased it from for not doing their job properly
 
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Was Wavesecure installed with hard reset enabled, in other words did you install it via the update.zip on a rooted phone and can you trace where the thief is right now?

I did have Wavesecure installed, unfortunately not on a rooted phone though, so the hard reset option was not available. I did try to lock the phone shortly after it was stolen but it could not do it, obviously because the SIM card was taken out and a new one put in. The phone would have locked though once they put the new SIM in.
 
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How is this Royal Mails problem or fault?

Is an interesting thread so I thought I'd throw in my tuppenth worth.

If it's an e-bay purchase there is nothing stopping someone physically sending an empty box. You're not necessarily going to check it on collection in view of the delivery person so you're pretty much stuck with your word against the post office & the seller that it was actually in the box & that it was sealed at the time of receipt. Any of the 3 (including the recipient) could technically be responsible for the alleged theft or deception.

There are nasty people who work at the post office. My eldest had a bank card stolen & as I live near a sorting office it doesn't surprise me that crime goes on there; there are usually at least 1 or 2 police cars parked in their car park every day.

The rules for receiving something by post are simple:

1: ALWAYS CHECK THE PACKAGING!

2: If the packaging looks tampered with either refuse to accept (if you have to sign), or draw the post worker's attention to it & open it in their presence. If it does not contain your item you have solid proof you have not received it.

3: As soon as possible contact: the police; your credit card company; the carriers; the place of purchase (but not the seller unless they meet the criteria in 4).

4: If you have good reason to contact the seller (as in they are a reputable company) then do so...otherwise assume they are responsible & have set up a single-drop account for your money & refuse any form of contact as it is a police matter.

On the plus side, a phone has a unique IMEI number that should be traceable by the seller through their line of purchase if they didn't note it. That would help separate any innocents from suspicion.

You need a police incident number before you can do anything else (in the UK), so they should always be your first call.
 
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