So I'd been craving a smartphone for last 2 yrs. Almost bought the iphone. Anyhow, I love the DROID X for all it's reasons.
Bought mine the very first day - July15th. I paid $378 out the door (just for 2 phones. 2nd phone was for wife - Free LG's simple phone) Got a family plan.
HORROR begins the 3rd day. I get a NO SERVICE sign, where the bars are supposed to be. I call the Cust.Serv. They cleaned up all the memory
, and set it to default, and reboot. I lost all data, but I thought at least the phone works! 3 days later, same thing. Then it began everyday, sometimes serveral times a day. Phone Freezes up, I get no signal, cuts off randomly, and a whole bunch of problems. I was calling Verizon everyday. They told me it's a hardware issue - basically the phone is a lemon. But they can't give me a new phone, since I bought it from a 3rd party Verizon Authorized Dealer, and not Corporate Store. I didn't want a Refurb. So, they said my dealer can give me a new one.
I spoke to the manager of the store where I bought - Newpark Mall. He told me that they'll give me a new one when they get another shipment. I found out from their sales guy a few days later that everytime they get a new shipment, they sell out quickly. So it's obvious they would rather get NEW business than deal with me, since I'm already on a contract now.
However, I want to simply return/cancel this before my 30 days are up (got 2 more days to go). Then I can buy from Verizon, or Walmart, or someone who cares.... But I don't want to loose my phone number, I'd rather keep the same number I now have. How can I do that?
P.S: Not to mention, I think I've over paid. I see a lot of people here paying around $150 or less for this phone. Dang...now THAT makes me more mad knowing I paid more, and still got a lemon, and am Paying for service that I don't use much.
Plz Help, I have only 2 days to take action.
Thanks!
Bought mine the very first day - July15th. I paid $378 out the door (just for 2 phones. 2nd phone was for wife - Free LG's simple phone) Got a family plan.
HORROR begins the 3rd day. I get a NO SERVICE sign, where the bars are supposed to be. I call the Cust.Serv. They cleaned up all the memory
, and set it to default, and reboot. I lost all data, but I thought at least the phone works! 3 days later, same thing. Then it began everyday, sometimes serveral times a day. Phone Freezes up, I get no signal, cuts off randomly, and a whole bunch of problems. I was calling Verizon everyday. They told me it's a hardware issue - basically the phone is a lemon. But they can't give me a new phone, since I bought it from a 3rd party Verizon Authorized Dealer, and not Corporate Store. I didn't want a Refurb. So, they said my dealer can give me a new one.I spoke to the manager of the store where I bought - Newpark Mall. He told me that they'll give me a new one when they get another shipment. I found out from their sales guy a few days later that everytime they get a new shipment, they sell out quickly. So it's obvious they would rather get NEW business than deal with me, since I'm already on a contract now.
However, I want to simply return/cancel this before my 30 days are up (got 2 more days to go). Then I can buy from Verizon, or Walmart, or someone who cares.... But I don't want to loose my phone number, I'd rather keep the same number I now have. How can I do that?
P.S: Not to mention, I think I've over paid. I see a lot of people here paying around $150 or less for this phone. Dang...now THAT makes me more mad knowing I paid more, and still got a lemon, and am Paying for service that I don't use much.
Plz Help, I have only 2 days to take action.
Thanks!
).
. 
. Got 2 more days for my 30 days period. Any Suggestions...?
