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Help HELP. My computer doesn't recognize EPIC. How To mount? Drivers? Don't FREAK OUT!!!!!!!!!!!!!!!!!!!!

SamsungVibrant

Android Expert
Jul 23, 2010
1,613
165
Okay, so if you are freaking out, or can't figure out why your new Epic isn't being recognized by your computer, calm down. Some of you are probably already searching for drivers. Ya I already went through that freak out when I got my Vibrant. Okay, to mount your phone, and have your computer recognize the internal/external memory, do this:

Connect your phone to your computer via USB. Give it a few seconds.

Next, PULL DOWN your notification bar.

Next, tap your finger on "USB CONNECTED"

You then get a message asking if you would like to mount. Tap "mount" confirming you would like to do so.

Enjoy, your computer should now recognize the internal/external memory.

BTW, reverse this process before pulling the usb cable out. Always remove a cable safely, otherwise the data can get corrupt. Don't just yank your cable out.


Edit:
Some of you may also find the following useful. Hopefully the Epic is similar to the Vibrant in these settings.... Try this out:

Menu>settings>applications>usb settings... here you will see some more usb settings like samsung kies, media player, mass storage, ask on connection
 
Okay, so if you are freaking out, or can't figure out why your new Epic isn't being recognized by your computer, calm down. Some of you are probably already searching for drivers. Ya I already went through that freak out when I got my Vibrant. Okay, to mount your phone, and have your computer recognize the internal/external memory, do this:

Connect your phone to your computer via USB. Give it a few seconds.

Next, PULL DOWN your notification bar.

Next, tap your finger on "USB CONNECTED"

You then get a message asking if you would like to mount. Tap "mount" confirming you would like to do so.

Enjoy, your computer should now recognize the internal/external memory.

BTW, reverse this process before pulling the usb cable out. Always remove a cable safely, otherwise the data can get corrupt. Don't just yank your cable out.

Thank you - now - a stoopid noob question - I see the directories - where does the music go?
 
Upvote 0
Did that but Vista asks for drivers.
Epic doesnt show up as a connected device .

Okay, so if you are freaking out, or can't figure out why your new Epic isn't being recognized by your computer, calm down. Some of you are probably already searching for drivers. Ya I already went through that freak out when I got my Vibrant. Okay, to mount your phone, and have your computer recognize the internal/external memory, do this:

Connect your phone to your computer via USB. Give it a few seconds.

Next, PULL DOWN your notification bar.

Next, tap your finger on "USB CONNECTED"

You then get a message asking if you would like to mount. Tap "mount" confirming you would like to do so.

Enjoy, your computer should now recognize the internal/external memory.

BTW, reverse this process before pulling the usb cable out. Always remove a cable safely, otherwise the data can get corrupt. Don't just yank your cable out.
 
Upvote 0
I was encountering a similar problem earlier today on Win7 64bit. If I remember correctly the following was my procedure that ended up working:

1. Go to Samsung folder in program files and run the uninstall
2. Go Control Panel > add/remove programs and uninstall the samsung drivers from there (I still had a listing even after using the uninstall from the samsung folder above in 1.)
3. Turn OFF usb debugging on phone and connect to the computer. My computer registered the device and successfully loaded the drivers for it.
4. Unplug usb from the phone and install the samsung drivers
5. Enable usb debugging on the phone and plug it into the computer. It immediately detected and installed the drivers for 3 of the 4 listed, the CDC or CMC or whatever it was called never listed as loaded, but didn't seem to affect anything.
6. Load up the command prompt and try adb shell like normal

Hopefully that helps. I think it may have been having multiple installations of the drivers on the computer that was causing the problems. No amount of pointing the device to the drivers would make them work. Uninstalling them all and reinstalling via the above steps seemed to let it automatically set everything up.

Edit: The above is what I did to get to a point where I could actually adb to the phone to root it. It also had the side effect of properly configuring the computer/device to allow file transfers when not in usb debugging mode. If you only want to transfer files, make sure you are NOT in usb debugging mode.
 
Upvote 0
Went through all the driver installs and uninstalls on a win7x64 laptop. Tried a cheap microUSB cable, a decent mini USB with the motorola micro adapter and no dice. Then I broke down and opened the OEM cable in the box. Still no dice. Gave up and left for the shore where my winXP laptop was. Had a good generic cable down there as well. winXP and that cable found it no problem. Now I have to wait till I get home to try that cable with the win7 laptop and see what happens as well as the other cables with the XP laptop.

The one cheap cable wouldn't even charge my Evo so that hit the trash real quick.
 
Upvote 0

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