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Help Can i get dust cleaned out by Sprint w/o keeping battery in?

Your safest bet is to go stock. You never know if they'll want to turn on the phone to make sure it's there/gone.

Dust under the screen would have nothing to do with if you are rooted or not, but IMO, better safe then sorry.

Make a nandroid and apply the nandroid when you get it back.
 
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Your safest bet is to go stock. You never know if they'll want to turn on the phone to make sure it's there/gone.

Dust under the screen would have nothing to do with if you are rooted or not, but IMO, better safe then sorry.

Make a nandroid and apply the nandroid when you get it back.

I agree! Don't give them a reason to void your warranty.
 
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Took my phone to Sprint on Saturday regarding dust under the screen. They said they'd try to clean it out. My wife picked it up, and they told her they 'replaced' the LCD screen. Bonus! BUT, low and behold, when I checked it out, the SAME dust is sitting in the same corner of the screen.

So either they lied about cleaning it and/or didn't replace anything. I called customer support and they stated that 'dust under the screen' isn't a common issue for the phone (BS!) and only damage, lost, water damage, malfunctions are replaceable scenarios. I can take it back to the sprint store and try cleaning again.....

Just my experience, time to throw my phone in the sink. KIDDING.
 
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