Not Happy$$$$

[sgtmarkins]

Ok... I've been a Sprint customer for some time now. I know this is no fault of their own... But the Samsung Epic 4G has let me down.
My wife has the HTC EVO and I just recieved the Epic two days ago. The initial problem was with setting up app's. It (Epic) kept telling me I had to be a Sprint user...??? The fallowing day I was dropping texts and calls?
Today I took the two phones, sat them side by side and witnessed no connectivity on the Samsung, while the HTC had at least 2-3 bars and was running fine..
Do I need a Phone that does not, first and foremost work as one ( a communication divice)???

 

[Kelmar]

Today I took the two phones, sat them side by side and witnessed no connectivity on the Samsung, while the HTC had at least 2-3 bars and was running fine..
Do I need a Phone that does not, first and foremost work as one ( a communication divice)???

Would it be possible to repeat the test and get the signal strength from both the Evo and the Epic (probably under Settings>About Phone)?

FWIW, CDMA is a little different than GSM phones. 1 bar of service will provide just as crisp and clear sounds as 6 bars of service.


These definitely are some problems though!

 

[MissJennell]

Could it be that it wasn't programmed right?

 

[sgtmarkins]

Not at this time. But I will say this, The Epic would time out and not load any speed test while the Evo would would Hmmm along like nothing was holding it back..

 

[sgtmarkins]

Believe me I want to like this phone. But its letting me down in the communications aspect.

 

[gme109]

FWIW, CDMA is a little different than GSM phones. 1 bar of service will provide just as crisp and clear sounds as 6 bars of service.


These definitely are some problems though!

That's interesting. Because 1 bar on the Epic in the basement, has better reception than 4 bars on my AT&T phone.

 

[sgtmarkins]

That's interesting. Because 1 bar on the Epic in the basement, has better reception than 4 bars on my AT&T phone.

And my phones are on the same network(Sprint), Htc Evo and Samsung Epic..

 

[Kelmar]

That's interesting. Because 1 bar on the Epic in the basement, has better reception than 4 bars on my AT&T phone.

I agree, very interesting. This is one of the reasons I switched to Sprint from AT&T.

Keep in mind that phone antennas, hardware, etc all play a part as well



OP - Have you tried getting Sprint to replace your Epic to see if the problems continue?

 

[scrufton]

I have to say that I have been seeing better signal with the epic than I did with my hero. My hero would go in and out of coverage at my workplace. Today my epic had 1 to 2 bars all day and never lost a 3G connection. From everything I was reading I was expecting the epic to be worse but was happy to see it is better than my hero.

 

[Araliss]

Even pulling a pathethic 9.9 kB/s on Epic with Sprint, I was faster then AT&T. But, I didn't have drop calls, it was their data that sucked. Sprint, I'm getting dropped calls left and right where my husband's Evo isn't.

Replacing it doesn't help, I had my Epic replaced yesterday and 3G is still 2 to 3 times slower then Evo.

 

[sgtmarkins]

OP - Have you tried getting Sprint to replace your Epic to see if the problems continue?

No replacements to be had around here...

 

[infamousjax]

3G data speed here is just as fast if not faster than the Evo I used to have.

 

[mannyhernz]

most likelly you have a bad handset....my phone is workin' just fine...had the evo for a while....but decided to go with the better phone.

 

[Kelmar]

No replacements to be had around here...

Try having them call other stores and having it shipped to you (or the store)

No reason to stay with a problematic device!