Notification volume *3282# Samsung's final answer

[dododoh]

OK, after being on the phone with AT&T for 2 hours and being conferenced call with Samsung this is the result:
Samsung claims that *3282# is the Samsung code to lower the notification volume.
Samsung claims that they are now aware that *3282# is the AT&T code to check our data usage.

Because of this conflict, they claim they will send an OTA fix; but will not state when that will be.

AT&T has been receiving many complaints regarding this problem. Samsung claims they have never heard of this before. Apparently they forgot to log in my call last week?

Please start contacting (bombarding) Samsung if you are experiencing this problem. Possibly the more they are contacted the faster they will push the fix.

 

[Jack45]

Samsung claims they have never heard of this before.

Their script for any incoming call dictates that they feign ignorance about all problems presented.

Then the conversation turns to filler.

And finally, the last part of the script includes the suggestion that users perform a factory reset (even if the original problem related to, say, how can I keep my screen free of smudges).