Help Another "Starting download" market error...

[Baard]

Hi, I have had one of those "Starting download" errors in the market for almost 3 months now (!) and I'm starting to get tired of it.

I'm using a Desire with android 2.2. My problem is this: I can download from satellite network, but not via Wifi at home. However, it seems to be a 1% chance (or close to that) of successful download using the Wifi.

I have logged in and out of Talk several times, did a couple of factory resets, formatted the SD card, cleared cache from HTC checkin service, market, google talk and downloader (if thats what its called in english). I tried to set the network as only WCDMA, only GSM and both auto, still no results. Everything else seems to work using the Wifi at home, except market. I called HTC for some help, and the only thing I got to know was that it wasn't my mobile operator, or other settings on my phone that caused this problem, and they also thougt it might be the network at home, which I too thought before talking to them. So I did a little research about that, and tried to open port 5228, even though that seemed weird, as it sometimes worked downloading. I also read about the change from googlemail.com to gmail.com, but I never had a "googlemail.com" address, so I hope this isnt the problem. Now HTC wants me to tell them if I can fix this, and how I did, so they probably have no clue either:S

I have also tried other things, which I don't remember right now, but if anyone can list up something to try, I'll see if I have done it or not. Thanks

 

[Baard]

I have also tried other wifi networks, and I have no problem downloading from them. But I changed network this spring, so now I have a wireless broadband. Does anybody know if this is the problem, and what I can do to fix it? It has worked downloading after I got this network, but its also possible that this problem started after I upgraded it to Froyo...

 

[brucem76]

Same problem here - HTC desire, froyo, in South Africa. My first Android experience, pretty disappointing! Please update if you solve it, I will try too. Anyone else???

 

[lekky]

So it seems the problem is directly related to your wifi then? it works on others.

The Desire only supports modems set to b/g (IEEE 802.11 - Wikipedia, the free encyclopedia). Your home connection may be n (IEEE 802.11 - Wikipedia, the free encyclopedia).

If this is the case, you may be able to change your wifi router to b/g mode. Do you know which your router supports? What router model/version number do you have?

 

[brucem76]

I doubt that's the problem - doesn't Froyo on Desire have 802.11n? Also, things like the Browser, Twitter etc work fine over wifi under the exact same conditions....

 

[brucem76]

Confirmed: I changed my router to use only b and g modes, and still no Google Talk signin, or Market apps downloading....

I also enabled port 5228 specifically (although this shouldn't be needed on wifi) and still no joy...

 

[Banzibarn]

Not sure if this is going to help anyone, but just sharing my experience.

Both me, and my collegue could not download from the market.

We realised we'd both used the work 'guest wifi'. It's an open network but one which directs you to a page where you enter a username and password.

To fix the problem, I cleared the cache from the Market in 'Manage applications', and rebooted. The first time it did not fix problm. The second time I tried, I remved the battery and SD card, then reinserted and rebooted.

This fixed the problem for me. Not sure yet if it worked for my collegue.

 

[brucem76]

Thanks, but I've only been using my home wifi with no password page etc.....

 

[Baard]

So it seems the problem is directly related to your wifi then? it works on others.

The Desire only supports modems set to b/g (IEEE 802.11 - Wikipedia, the free encyclopedia). Your home connection may be n (IEEE 802.11 - Wikipedia, the free encyclopedia).

If this is the case, you may be able to change your wifi router to b/g mode. Do you know which your router supports? What router model/version number do you have?

Hmm, it was set to b, g and n mixed, tried to set it to only b and g mixed but nothing happened. The router is a D-link DIR-635

 

[Baard]

Not sure if this is going to help anyone, but just sharing my experience.

Both me, and my collegue could not download from the market.

We realised we'd both used the work 'guest wifi'. It's an open network but one which directs you to a page where you enter a username and password.

To fix the problem, I cleared the cache from the Market in 'Manage applications', and rebooted. The first time it did not fix problm. The second time I tried, I remved the battery and SD card, then reinserted and rebooted.

This fixed the problem for me. Not sure yet if it worked for my collegue.

Hi
I have tried this a few times before, so I'm afraid it didn't work
Anyway, thanks for your reply

 

[brucem76]

Yup - tried many things: factory reset, clearing of caches, battery pulls, changing password on gmail, changing timezone, changing language, disable firewall on router, run without sd card.... anyone else got any ideas to help me and Baard?

 

[samsungshah]

Hi All,

The same problem for samsung galaxy i7500 having custom 1.6 android OS. I am also not able to download any applications. Recently have noticed some changes are done in market UI, i think probably that might have cause this issue

 

[samsungshah]

Hi All,

I also checked with my friend having HTC wildfire(in india), for him there is no problem with market, he is able to download it...

 

[brucem76]

The problems seems to be pretty widespread but random - affects different devices, different OS versions, different countries and carriers - almost feels like it is a problem on the Google side with our accounts, although it affects both Google Apps users and those with a std Google account

 

[Baard]

Did anyone talk to android staff about this? I tried once, but never got an answer...

 

[brucem76]

How do you talk to Android staff? I've left a query in 3 places for google - gmail, android and gtalk forums, will wait and see....

 

[samsungshah]

Hi,

My issue seems to resolved, i know many of you have done factory settings as well.
few days back i had noticed UI of android market was changed, so i went into settings->manage application->market uninstalled the updates. after that i was able to download the applications

 

[brucem76]

How do you uninstall the updates???

 

[samsungshah]

please go to the navigation settings->manage applications->find market click on it
later u can see button like uninstall updates. click on that.

 

[brucem76]

Ah no! I don't have an "Uninstall update" button anywhere there! Anyone know how I COULD DOWNGRADE THE Market to a previous version??

 

[brucem76]

I have version 1.82 - please could others post what version of Market they have - and whether you are experiencing problems on wifi app downloads with it or not.

 

[samsungshah]

mine is 1.665, i was having problem in wifi as well. still need to test from wifi though

 

[brucem76]

Ok please confirm asap,I am also trying to figure out how to get back to market 1.665!

 

[samsungshah]

since you htc desire you have upgraded version..mine is galaxy i7500

 

[Baard]

Hi,

My issue seems to resolved, i know many of you have done factory settings as well.
few days back i had noticed UI of android market was changed, so i went into settings->manage application->market uninstalled the updates. after that i was able to download the applications

Thanks for your reply, will check it out later when I get home on my wifi, and report back if it worked.