Calendar & Contacts help please

[KimMazz]

Hello,

I'm new to the forums. I've been reading for quite a few days now. I've learned allot and love my droid. I have 2 questions though.

1 - how do I change the alert notification for my calendar? Originally it was just the standard alert. When I view the settings there was the option to use the standard droid alert of use a ringtone. So, playing around I cheeked use a ring tone. It brought me to a directory(?) or folder with 4 songs that I had downloaded using railio(sp) ringtones. Now that's the only place I can get to for ALL alerts and ringtones. Even for my contacts it goes to the 4 songs I downloaded from railio ringtones and I can't navigate anywhere else.

I have gone into manage applications and uninstalled the ringtone program, but still can't get out of that spot for my alerts and ringtones. It's driving me crazy!

2 - My contacts have multiple entries for one person.

How can I delete the multiple entries for a contact? When I edit the contact information for a person I see 3 - 5 duplicate entries for one contact. When I first got my droid I synced with 2 google accounts - I didn't know what I was doing --- so, the information under one contact is repeated many times. Suggestions?

Thanks!

 

[KimMazz]

bump ... no ideas?

 

[dossjh]

Assuming you have already set it up to only have one gmail account.

I would logging the gmail account you have associated with my phone and edit the contacts in the My Contacts category. The force your phone to sync in the accounts and sync menu.

Also, if some of the contacts have different info in the duplicates you can go into edit contact and pick join from the menu and it will merge the contact with another one.

that would be slow for a whole list of contacts though

doss

 

[KimMazz]

doss,

Thanks for trying to help. I tried joining the contacts, but since they are listed under the same contact, just shows the information multiple times under one name, the joining doesn't work.

Any ideas on the ring tone?? That's really making me crazy. And I can't find any information to change it back.

Kim

 

[ItalianScallion]

That ringtone issue would drive me nuts, too. If the ringtones were part of an app and you've uninstalled the app, have you made sure that the actual ringtone folder that contained the audio was deleted as well? If not, a hard reset should clear the problem up. Don't know if you'd want to go that route, but like I said, I wouldn't be able to stand not being able to go back to the default notification alerts.

 

[dossjh]

Like the same phone number listed twice under the contact info?

push the red minus sign.

if its a bunch of contacts though i would still consider editing them in gmail.

doss

 

[KimMazz]

I don't know if the ringtone folder was deleted. How would I find out? And, how do I do a hard reset? Remove the battery. Sorry, coming over from a BB and really don't know this phone yet.

Doss,
Actually, the name, email, address, notes, et al is repeated several times under google account a and then goole account b and then again for account a and then again for account b....

I guess I'll have to look into the contacts at google.

Kim

 

[ItalianScallion]

I don't know if the ringtone folder was deleted. How would I find out? And, how do I do a hard reset? Remove the battery. Sorry, coming over from a BB and really don't know this phone yet.

Kim

You'll need a file explorer such as AndroZip.

To factory reset:
Settings > Privacy > Factory data reset

Your data (texts, call logs, anything not backed up to the cloud) will be wiped clean, so make sure you want to do this.

 

[dossjh]

If you would like to remove the duplicates from the phone it is possible, just it would be a long process if you have many contacts.

Delete the names in the name fields and push the red minuses next to the addition information. If it looks like there are blank and still there just give it a min and it should go away...or at least it did on my phone.

doss

 

[KimMazz]

doss,

Thanks. I'll try that if it doesn't work, I'll try looking at it through google.

Kim

 

[KimMazz]

You'll need a file explorer such as AndroZip.

To factory reset:
Settings > Privacy > Factory data reset

Your data (texts, call logs, anything not backed up to the cloud) will be wiped clean, so make sure you want to do this.

I'm not sure I want to go that route. I don't care about text or call logs, but I do care about the mail configuration. Will that be lost? How would I back up everything anyway? I installed an app that backs up to the sd, but don't know how to back up anywhere else.

I do have a flie explorer app installed. I found the mailio folder and deleted it, but guess what? The songs are still there. Would restarting the phone take care of that?

 

[ItalianScallion]

I'm not sure I want to go that route. I don't care about text or call logs, but I do care about the mail configuration. Will that be lost? How would I back up everything anyway? I installed an app that backs up to the sd, but don't know how to back up anywhere else.

I do have a flie explorer app installed. I found the mailio folder and deleted it, but guess what? The songs are still there. Would restarting the phone take care of that?

If you mean the songs are still viewable within the notification alert choices, then yup, I'd power cycle. Sorry, should've suggested that first. I always power cycle if I'm having an issue. Turn off, remove battery, insert battery, turn back on.

I also wonder if this app wrote the songs to the SD card.

 

[KimMazz]

If you mean the songs are still viewable within the notification alert choices, then yup, I'd power cycle. Sorry, should've suggested that first. I always power cycle if I'm having an issue. Turn off, remove battery, insert battery, turn back on.

I also wonder if this app wrote the songs to the SD card.

Powered up again. Songs are gone, but now when I go to a contact or calendar and choose options to set a ring tone I get the message that there are no ringtones or sd card cant be found. I think I just messed up. I know I deleted the right folder, but the phone didn't default back to the pre-installed ringtone choices. Although at least one is there. When I go to settings and choose the ringtone volume it plays the default ring tone for phone calls.

Not sure what to do now short of a hard reset. how do I back up my mail settings? Or are they automatically reinstalled when I input my google account?

BTW, thanks for your help and your patience. You're being so kind to a newbie.

 

[ItalianScallion]

Powered up again. Songs are gone, but now when I go to a contact or calendar and choose options to set a ring tone I get the message that there are no ringtones or sd card cant be found. I think I just messed up. I know I deleted the right folder, but the phone didn't default back to the pre-installed ringtone choices. Although at least one is there. When I go to settings and choose the ringtone volume it plays the default ring tone for phone calls.

Not sure what to do now short of a hard reset. how do I back up my mail settings? Or are they automatically reinstalled when I input my google account?

BTW, thanks for your help and your patience. You're being so kind to a newbie.

I've factory reset before when I've had bugs that needed clean-up and, except for having to tweak my phone set-up again (wallpaper, icon/widget placement, etc.), I've had no issues. Once you input your gmail account, it'll pull your mail back in. Not sure what you mean by "mail settings." Of course, you should clear up your contact issues before you reset so your contacts come through clean. I'd consolidate them all into your one primary gmail account.

 

[KimMazz]

I've factory reset before when I've had bugs that needed clean-up and, except for having to tweak my phone set-up again (wallpaper, icon/widget placement, etc.), I've had no issues. Once you input your gmail account, it'll pull your mail back in. Not sure what you mean by "mail settings." Of course, you should clear up your contact issues before you reset so your contacts come through clean. I'd consolidate them all into your one primary gmail account.

I have my domain running through google mail. All the mail is online at google. So, I guess I won't loose anything but some tweaking. What about all the apps I downloaded. They are all free so far, will they also be reinstalled? Not a big deal if they aren't, I can download again.

I will definitely clean up the contact issue first though. Odd, if I left a factory installed ringtone for a contact it works just fine. If I had set a custom ringtone with one of the 4 songs I downloaded, the phone only buzzes when that person calls. I would have assumed it would have defaulted back to the factory installed ringtones. If only I could navigate to them everything would be fine.
Thanks again.

 

[ItalianScallion]

I have my domain running through google mail. All the mail is online at google. So, I guess I won't loose anything but some tweaking. What about all the apps I downloaded. They are all free so far, will they also be reinstalled? Not a big deal if they aren't, I can download again.

I will definitely clean up the contact issue first though. Odd, if I left a factory installed ringtone for a contact it works just fine. If I had set a custom ringtone with one of the 4 songs I downloaded, the phone only buzzes when that person calls. I would have assumed it would have defaulted back to the factory installed ringtones. If only I could navigate to them everything would be fine.
Thanks again.

The apps should repopulate. Have you tried going to:
Settings > Sound & display > Phone ringtone? What's showing there?

 

[KimMazz]

The apps should repopulate. Have you tried going to:
Settings > Sound & display > Phone ringtone? What's showing there?

The same notice. No music files or SD card cannot be found. The app I downloaded must have reset something to set that folder as the default and the setting must still be in place even though the app, the songs and the folder has been removed.

 

[ItalianScallion]

The same notice. No music files or SD card cannot be found. The app I downloaded must have reset something to set that folder as the default and the setting must still be in place even though the app, the songs and the folder has been removed.

Yeah, it sounds like it corrupted the factory ringtone folder somehow.

Factory reset will put the phone back to its original state when you purchased it. You'd be repeating the process of inputting your gmail account info, going through set up, etc. Again, I'd consolidate/clean up all the contacts into the one gmail account first.

Just my .02...

 

[KimMazz]

Yeah, it sounds like it corrupted the factory ringtone folder somehow.

Yep seems that way to me too. Or reset a link to it so that it goes to their folder which is now non existant.

Again, I'd consolidate/clean up all the contacts into the one gmail account first.

Just my .02...

will def do that first. Thanks for all the help.

 

[ItalianScallion]

Yep seems that way to me too. Or reset a link to it so that it goes to their folder which is now non existant.



will def do that first. Thanks for all the help.

Let me know how it works out

 

[bdal1]

if you have your contacts on gmail then all you do is put a checkmark next to the two (or three, etc...) then click- merge contacts.

I had to do it when i added my facebook contacts to my phone contacts, because the names might be spelled differently or what not.

 

[KimMazz]

update ***
I sorted out all the contact information on my google accounts. I then reset my phone to factory settings and input my information again. The contact issue is solved, the factory installed default ringtones are there again and all is great.

LOVE this phone! Reformed BB user and not looking back. Anyone want a BB curve cheap??

 

[ItalianScallion]

update ***
I sorted out all the contact information on my google accounts. I then reset my phone to factory settings and input my information again. The contact issue is solved, the factory installed default ringtones are there again and all is great.

LOVE this phone! Reformed BB user and not looking back. Anyone want a BB curve cheap??

Awesome! Glad everything worked out!

 

[KimMazz]

Awesome! Glad everything worked out!

Just one glitch -- or small problem from my own doing, When I set up my phone again I used my domain email account rather than an old not used gmail account so all my downloads were gone. It's really not a big deal. I just got as many as I remembered and, if I don't have it, I obviously didn't use it so no big loss.

thanks again for all your help last night, I appreciate it.

 

[ItalianScallion]

Just one glitch -- or small problem from my own doing, When I set up my phone again I used my domain email account rather than an old not used gmail account so all my downloads were gone. It's really not a big deal. I just got as many as I remembered and, if I don't have it, I obviously didn't use it so no big loss.

thanks again for all your help last night, I appreciate it.

And now I'll know to stay away from any ringtone apps!