Hello, I recently purchased the htc hero and i really like it!! but there are a few things that bug me. I can't view pictures sent to me via text, and i tried to send a video clip through and email and i get this weird error message and now my phone keeps asking me for my user name and user email and i enter it then it says its not working, and then the battery gets very hot when im not using it and does not last long!!! I want to love my phone but it's just not working for me, please help me out!!