Help Camera/camcorder crash

[ceider]

I have been trying to use the camcorder bit of my HTC Desire, and need to use it quite urgently. Wouldn't you know the damn thing has gone buggy just as I need to use it

It will NOT record, and it freezes the phone. Only putting it to sleep, or holding the Home key and chosing another recent app will stop it. However, it jams up the whole phone, which is evident when I check on System Panel, the CPU is constantly running at 100% Ridiculous.

Can't say I've ever seen a problem like this before, but I suppose I've not used the camcorder bit since the 2.2 update.

I am at a loss at the moment as to what to do. I'll be honest and say my phone has experienced odd problems since getting that update. The extra "features" really aren't worth the bother I am now having

Can anyone help?

 

[LECTER]

What class sd card do you have?

 

[ceider]

Hi,

just checked there-it's a sandisk (2) 4GB...if that's what you mean?

 

[LECTER]

Hi,

just checked there-it's a sandisk (2) 4GB...if that's what you mean?

Video can screw up on anything less than a class 4, so I've heard.

Try un-mounting it and remounting it and see what happens.

 

[ceider]

Nope, didn't do a thing, sorry. I have no idea now. I managed to get it working a couple of times yesterday. The 'flashlight' bit on the camcorder doesnt work either, that was the first sign of problems, and now it just doesnt record at all, and bricks my phone.

Brilliant!

 

[LECTER]

Nope, didn't do a thing, sorry. I have no idea now. I managed to get it working a couple of times yesterday. The 'flashlight' bit on the camcorder doesnt work either, that was the first sign of problems, and now it just doesnt record at all, and bricks my phone.

Brilliant!

Maybe a hard reset will do the trick...go get mybackup from the market first!

 

[ceider]

It didnt work. Everything reset, and still the same problem with the camera.

 

[ceider]

Still no luck. Using system panel, I can see that the top draining process after trying to use use camcorder, is mediaserver. Anyone know exactly what this is and how it works? I'm completely clueless, I'm afraid

 

[LECTER]

I'd try here:

HTC - Support

Good luck.

 

[ceider]

thanks for that-looks like I'll have to book it in for repair anyone any ideas how long this would take?

 

[LECTER]

thanks for that-looks like I'll have to book it in for repair anyone any ideas how long this would take?

About 4 to 6 weeks.

Don't forget the thanks function.

 

[ceider]

About 4 to 6 weeks.

Don't forget the thanks function.

I am wondering if it's worth it...that's a ridiculously long time to wait, especially when you're used to using a smartphone. I've not phoned them yet. I may not bother if that is the sort of time scale

 

[LECTER]

I am wondering if it's worth it...that's a ridiculously long time to wait, especially when you're used to using a smartphone. I've not phoned them yet. I may not bother if that is the sort of time scale

Give them a call and post back!

 

[ceider]

I phoned them there about an hour ago and their systems were down, so I couldn't do anything then and there (have to phone again after 12)...I asked the all-important question of how long it should take.

Depending on the fault, it should take 7-10 days apparently! Dread the thought of being without it for 4-6 weeks

I will post back with any news

 

[Rastaman-FB]

try a different memory card,
im pretty sure mediaserv is the process used by the file system to deal with media allocation you the mmc

 

[ceider]

Thanks but I currently don't have any other media cards at the moment. Damn....

I'll see if anyone in work could let me test it out on theirs

 

[LECTER]

Thanks but I currently don't have any other media cards at the moment. Damn....

I'll see if anyone in work could let me test it out on theirs

Might be worth buying a small one to test out on, beats sending in your device!!

 

[ceider]

Might be worth buying a small one to test out on, beats sending in your device!!

Might be onto something here-i took the card out, and while I am still unable to use the cam, it actually 'responded' to zoom and flash functions, which wouldn't work after the 'crash' occurred. Hmmm.

Why should the memory card suddenly become a problem? Is this something which happened only after the 2.2 update?

Finally, what card would people recommend? I've currently got a sandisk 4gb(2)...

Thanks again....might just be getting somewhere now

 

[LECTER]

Might be onto something here-i took the card out, and while I am still unable to use the cam, it actually 'responded' to zoom and flash functions, which wouldn't work after the 'crash' occurred. Hmmm.

Why should the memory card suddenly become a problem? Is this something which happened only after the 2.2 update?

Finally, what card would people recommend? I've currently got a sandisk 4gb(2)...

Thanks again....might just be getting somewhere now

Have heard that sd cards can get corrupted somehow.

I would get a card that is a type 4 as it reads faster.

Hope we are indeed onto something!

 

[ceider]

So, the 'class' of card is the important bit here? HAving a look online now, there's a few grade 6's, ranging in price from about 8 to 15quid, eg

Transcend Micro Secure Digital High Capacity (MicroSDHC) Memory Card - 4GB - Class 6:Amazon:Computers & Accessories

Does that sound about right?

Thanks again

 

[LECTER]

So, the 'class' of card is the important bit here? HAving a look online now, there's a few grade 6's, ranging in price from about 8 to 15quid, eg

Transcend Micro Secure Digital High Capacity (MicroSDHC) Memory Card - 4GB - Class 6:Amazon:Computers & Accessories

Does that sound about right?

Thanks again

Worth a try!

 

[Rastaman-FB]

memory cards just like any storage media can become corrupted for whatever reason.
it wouldnt be to do with froyo.

 

[ceider]

Well, after an initial wibble, the new 8gb class 6 card seems to have done the trick

When I say wibble-the first few attempts, the cam responded to zoom and flash, butwhen I hit record, the damn thing kept switching off. I uninstalled the card later, put it back...and it worked. I've also had no battery drain from the mediaserve process. Hopefully that's it sorted-but too late for when I actually needed it, thank god for the old Sony

MAny thanks to all for the advice

 

[ceider]

Oh the irony....took out my new card last night to use the old one for music. The camcorder now works with the old card. WOrk that one out?!