Lg lied about update

[BobbyK]

Hi everyone,
New and pleased to be here. However, I emailed LG about the 2.2 update and this was what I got in response:
"We do apologize to inform you that our technicians and Google Technical Support have not confirmed that the LG ALLY will get this software upgrade. If they do, a release date will be announced."
Maya C
E-Mail Administrater
Customer Interactive Center
LGEAI
So, did I miss something? Wasn't it announced the LG Ally would get the update? So, they lied as far as I'm concerned. Not a very reputable business as far as I'm concerned. If they lie about this they will lie about anything. Good thing my 30 days isn't over yet. The adding apps to SD card would have been good though for the memory issue.

 

[dots]

Well i wasn't expecting the update until atleast christmas. Only reason i wanted the update was to fix the 50% bug stuff. But we already have apps2sd and other fun things on the "dark side"

 

[Math-Uhhh-Saurus]

Welcome to the Android Forums. :] I hope you stick with the Ally. It may not seem all that great stock-wise, but I recommend you check out the All Things Root forum (this is the "dark side," btw ).

 

[Mayhem]

I saw on another site (can't remember which) that the update will come after Christmas -or- that LG is going to release an update taking us to Gingerbread (Android 3.0)

Either way, I'll be happy if they just get 2.2 out to us. At least there are a boatload of fixes for the Ally in 2.2. I'd like to see what 3.0 has in it

 

[flyinjoe13]

Why does everyone think Froyo is going to be this magical cure for the Ally?

 

[A User Name]

Why does everyone think Froyo is going to be this magical cure for the Ally?

It's the same for all phones; issues arise and hopes of a cure with the next firmware update get everyone excited, so everyone talks about it, rumors start and all hell breaks loose when it doesn't happen.

We can all dream, can't we?

 

[flyinjoe13]

Yes we can all dream, but I just don't get this anger that I see towards LG with regards to Froyo. In some ways I hope Froyo does get released and when it causes some other problems, I would love to see those reactions.

 

[BobbyK]

Oh, I like The Ally. It suits my needs so far very well. It's well constructed and I.m getting used to it. I just don't like it when a company just lies like that when they knew all along.

 

[death2all110]

You emailed a customer relations rep. they usually dont know much. they just use pre-drafted emails and add a couple things to personalize. The techs actually know whats going on usually. But you can't really contact one. in the lg community forums, LG Product Pro, is a mod, and also works in the tech area for lg.

 

[GRZLA]

I saw on another site (can't remember which) that the update will come after Christmas -or- that LG is going to release an update taking us to Gingerbread (Android 3.0)

Either way, I'll be happy if they just get 2.2 out to us. At least there are a boatload of fixes for the Ally in 2.2. I'd like to see what 3.0 has in it

Rumors, too many of them.

1. If LG didn't say it was coming out at that time then its just a rumor.
2. Gingerbread isn't 3.0 its 2.3 and is only for tablets.
3. Our phones may get 2.2 but it will not have full flash as our processors aren't supported. Maybe Flast Lite?

 

[sookster54]

Why does everyone think Froyo is going to be this magical cure for the Ally?

It just is, Froyo has much faster performance and allows storing apps on sdcard which saves on space and best of all- flash media. There's several reasons.

 

[dots]

Doubt the ally will run flash. We already have apps2sd. With froyos apps2sd the app developers gets to choose if the app can be installed on the sdcard.

 

[GRZLA]

It just is, Froyo has much faster performance and allows storing apps on sdcard which saves on space and best of all- flash media. There's several reasons.

Flash won't work if you don't meet the requirements, and our phone doesn't make the cut.

 

[jinwons]

I don't care much about running flash. But I hope 2.2 will make Ally faster, reduce lags and use memory more efficiently. Droid 1 with similar spec (CPU, memory wise) seems to benefit from 2.2.

 

[darkxsun]

Rumors, too many of them.

1. If LG didn't say it was coming out at that time then its just a rumor.
2. Gingerbread isn't 3.0 its 2.3 and is only for tablets.
3. Our phones may get 2.2 but it will not have full flash as our processors aren't supported. Maybe Flast Lite?

There's no confirmation (that I'm aware of, and I tend to follow these things closely) that Google will releasing 2.3 for tablets *only*. However, they have said something to the effect of "it's the first version suitable for effective use as a tablet OS".

 

[therealciviczc]

I'm not sure that LG ever officially said that that 2.2 would be available for the ally. I know it was in a lot of technews sites and forums, but those sources aren't always credible. Was there ever an official word from LG?

That said, a properly rooted and rom'd ally seems to be better than an ally with 2.2 would likely be anyhow with the exception of flash which as others have stated may not work with the ally anyhow.

 

[tithefug]

I think Flash should work on the Ally. I have a D1 with CyanogenMod on it (hoping to port to Ally, as well), and flash works (not always smoothly, but it works). Also, to save battery, you can remove some of the non-needed system apps (Visual Voice Mail, Amazon, etc). This should help, even if only a little.

Some of the other benefits of going to Froyo that weren't mentioned, and I feel are more important than Apps2SD, are: Full Exchange Support; Calendar Sync for multiple accounts (i.e. - no need for Corporate Calendar), Chrome2Phone, updated apps (i.e. - CarHome, GMail and Maps have updates that only apply to Froyo+), just to name a few.

With the updated JIT in Froyo, the Ally will become a little more responsive. But, complaining gets you nowhere, as I found out with the Motorola Devour (forever stuck on MotoBlur/Donut). This is why I switched my wife to the Ally (starting with Eclair, and the hopes of going to Froyo or CyanogenMod).

Tithefug

 

[BobbyK]

With respect to Death2All110, I read the statement at the beginning as saying they have no intention to release a 2.2 upgrade and knew this all along. Now, if instead of saying that we would get an upgrade, they said 2.1 was as far as they could go, I would have no problem. This person in customer service, however low in the system they are, is still representing the company. On the chance this true, then the statement they were giving us 2.2 and then reneging could constitute fraud. It could be considered as a scheme to sell more product. In any case, the employee should not have issued that statement. The company I work for made a similar goof, but they made good on the mistake. So, I sit and wait and see how the company will respond.

 

[darkxsun]

I think Flash should work on the Ally.

Its processor is not even on the list of supported architectures. It's not a matter of "fast enough", it's a matter of Adobe being willing to produce it for the platform, and so far they are *not*.

 

[DJAlmix]

Just join "the dark side", I was heavily considering waiting for froyo, but it doesn't seem worth it at all right now. I rooted and flashed and never looked back.

 

[darkxsun]

Just join "the dark side", I was heavily considering waiting for froyo, but it doesn't seem worth it at all right now. I rooted and flashed and never looked back.

Froyo and rooting aren't mutually exclusive. Most of us rooted users would be excited about 2.2 coming out too.

 

[jinwons]

The new LG vortex coming soon to Verizon seems to be coming with 2.2 on board. And the LG Optimus series that T-mobile, Sprint are getting have 2.2 too. But their hardware spec look very similar to Ally. So I wonder what's keeping them from releasing 2.2 for Ally.

 

[Johnny Langton]

The new LG vortex coming soon to Verizon seems to be coming with 2.2 on board. And the LG Optimus series that T-mobile, Sprint are getting have 2.2 too. But their hardware spec look very similar to Ally. So I wonder what's keeping them from releasing 2.2 for Ally.

The difference would be in the CPU architecture. The Ally uses an Qualcomm MS7627, and the Optimus/Vortex uses the OMAP 3630.
From my understanding, the OMAP processor has quite a bit more capability than the MS7627.
JL

 

[BobbyK]

From what I can gather, it seems LG is letting the rumours run rampant so they can clear the shelves of the Ally. It makes sense, after all LG hasn't stepped forward to say anything different. They could have developed the upgrade. It seems other developers have been able to root and get something going. But the main company, with all it's resources, couldn't? Give me a break! Good thing their PR isn't "We Care", that would be a joke. I work in R&D and when someone issues a statement like the one at the beginning of this thread, it means the upgrade was more of a sales pitch than reality. You can believe they knew early in the game that it wouldn't be economically feasible, either that or they knew they didn't have the talent to accomplish it. So, my question is, what won't they be able to accomplish in the future that they will have to lie about? LG, I'm not buying ANYTHING made by you, now that I know how you operate. My last post anyway, I'm looking at Motorola, at least they came through. I'll be sending my Ally back.

 

[Johnny Langton]

From what I can gather, it seems LG is letting the rumours run rampant so they can clear the shelves of the Ally. It makes sense, after all LG hasn't stepped forward to say anything different. They could have developed the upgrade. It seems other developers have been able to root and get something going. But the main company, with all it's resources, couldn't? Give me a break! Good thing their PR isn't "We Care", that would be a joke. I work in R&D and when someone issues a statement like the one at the beginning of this thread, it means the upgrade was more of a sales pitch than reality. You can believe they knew early in the game that it wouldn't be economically feasible, either that or they knew they didn't have the talent to accomplish it. So, my question is, what won't they be able to accomplish in the future that they will have to lie about? LG, I'm not buying ANYTHING made by you, now that I know how you operate. My last post anyway, I'm looking at Motorola, at least they came through. I'll be sending my Ally back.

If you honestly believe anything you just typed-you haven't got a clue as to how business operates. VERIZON is the one that has the final say as to what gets put on the phones that VERIZON sells, and it's quite possible that for Froyo to be released for the Ally, some of the "bloatware" VERIZON apps are having to be recoded to function properly 100% of the time. We all know that VERIZON has a clear bias toward their "rockstar" Droid line, and those devices get priority for updates,etc.
JL