Hello fellow Moment user!
As you may or may not know there is a "bug" that has been plaguing many Moment users. This bug randomly puts the phone into "Airplane Mode", this disables the cellular radio and will put a small "x" next to the signal bars on the display. It also may or may not, indicate that "Airplane Mode" has been activated. This will prohibit calls and data to and from the phone. When it will indicate that Airplane mode has been activated, turning it off will do nothing. Most of the time it seems either a soft reset (power down and remove battery) or hard reset will solve the situation. However, there have been reports that users have had to exchange phones for a new unit to resolve the issue.
The point of this thread is to collect data to determine the potential cause/ triggering of this bug. It has been noted frequently that the onset of this bug follows the enabling or use of Wifi, not just the Wifi toggle widget.
Please indicate in the poll as to what your experiences are, this includes those who have not had the bug affect them.
Thanks for your help!
As you may or may not know there is a "bug" that has been plaguing many Moment users. This bug randomly puts the phone into "Airplane Mode", this disables the cellular radio and will put a small "x" next to the signal bars on the display. It also may or may not, indicate that "Airplane Mode" has been activated. This will prohibit calls and data to and from the phone. When it will indicate that Airplane mode has been activated, turning it off will do nothing. Most of the time it seems either a soft reset (power down and remove battery) or hard reset will solve the situation. However, there have been reports that users have had to exchange phones for a new unit to resolve the issue.
The point of this thread is to collect data to determine the potential cause/ triggering of this bug. It has been noted frequently that the onset of this bug follows the enabling or use of Wifi, not just the Wifi toggle widget.
Please indicate in the poll as to what your experiences are, this includes those who have not had the bug affect them.
Thanks for your help!