I had been suffering a year and a half with a crappy personal celly (krazr) after switching jobs and losing my windows mobile device... new employer didn't think it was necessary for me to have a data device... anyways, I was hoping that the iPhone would leave ATT as I didn't want to be part of that network... well, I got sick of waiting once a viable alternative was released. I never heard of the Eris until a buddy was saying he thinks it might be better than the moto droid. I took a look at both. A co-worker bought a droid on day 1... Cool device but way too big and heavy.. feels clunky to me and the physical keyboard sucks.
Anyways, I went and played with an Eris and after ten minutes, was sold. I didn't buy it at the store because they were giving me crap about early renewal or some BS.. As an Alltel customer, I was tempted to wait till my contract expired and move to ATT... When I called Verizon, I didn't even have to mention that I was thinking of leaving, I said I wanted an Eris and they waived the early renewal fee and dropped my phone in the mail that day.
I've had my Eris now... 2 or 3 weeks... I lost count. It does exactly what I want and more. My main focus was: exchange sync, good quality phone, good browser, fast network, social networking, and cool apps to keep me happy.
It's exactly what I wanted. I haven't messed with a lot of the functions on it... music playing, etc. I have zunes and ipods for that function.
I did, however, snag the robot "droid" bootup sound from a buddy though... gotta have that! HTC finally built a solid smartphone that delivers! My girl has a touch pro.. and it's garbage. I liked my Titan, but the tilt was a crappy replacement for that.
Anyways, get an Eris, they rule! The trackball is a nice bonus feature too!