Can't get an edited .wmv file to play properly

[mslisaj]

My phone is working very well and plays .wmv file all the time. I had a .wmv file that I wanted to edit and shorten. I got the software and did the job and put it back on my phone. When I try to play it all I get is the sound now and no video. I checked the size of the video and it's still the same size but while the media player shows the progress and it rolls in to the landscape mode it won't show the picture. Any idea's??

 

[JB in AZ]

Did the converter program maintain the same file type? I don't have much experience in video editing, but if the file type changed, (different extension) it may not work properly. Is it still a .wmv file?

 

[mslisaj]

Same extension same file. Will play on the computer but not the phone. It actually plays on tgrphone just no video. Sound is good.....

 

[JB in AZ]

Same extension same file. Will play on the computer but not the phone. It actually plays on tgrphone just no video. Sound is good.....

Well, then it is beyond me at this point. Hopefully someone with video editing experience will jump in.

 

[mslisaj]

Not a huge deal JB, but thanks for trying. It plays beautifully on my home computer and work computer but now my Hero. It's just temperamental.........

Lisa