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Help has anyone experienced this if so plz help

Ok so I was having problem with my evo screen not responding keyboard not appearing so I take it to Sprint tech says we can fix it come back in a hour I come back to find out all they did was wipe the phone now I'm having even.more problems apps not working and phone freezes up every 20 min whether I use it or not
 
As stated...take it back and show them you are still having issues. Did it imediately exhibit issues or did u add apps after leaving and then it started again? It could be an app causing your issue.

I would also leave out any claims/ statements of their ignorance or incompetence when discussing the matter with the techs lol.
 
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