I'm not trying to attack anyone or any post in this thread. I would just like to say (from my perspective):
You all knew what you were buying when you purchased the Samsung Galaxy S Captivate. And if you didn't then that's your fault. It really is. You should have done your homework beforehand. You could've easily read online for yourself that the phone had lag or GPS problems. If the sales rep who sold you your phone promised a froyo update, its still your fault, not his/hers. As a technology consumer these days, you have no reason not to already know more about the product you're purchasing than the salesman. And news flash: we bought ECLAIR. If FROYO was such a necessity, you should've waited for a stock 2.2 phone you wanted. Honestly. I really don't understand why anyone would willingly buy Samsung and then complain like this.
Yea, I still lurk around here, from time to time. I saw this and had to chip on my 02.
Yea, people who recently got their Captivates could have done more homework and found out it had "issues". But the pricipal to all this is SAMSUNG F'd UP and then LIED. Yea, the GPS is STILL messed up. It's been broken since day one, they said they would fix it. They even released an update that Samsung claimed had the "fix" (or optimization) and it didn't do jack shit for most people, and some were even perma-bricked. Every one of their "support" staff tells a different story, tells customers different things and none of them have happened.
Then they pump out Googles new "flagship" that doesnt even have support for a microSD card, doenst support "4g", BT2.1 (down from the 3.0 of the SGS), etc.
I dont think Samsung really gives a damn. They sold 10 million of these things.. so they got it made. They sell tons of TVs, cameras, computer parts, microwaves, etc. not to mention all the parts they sell to other manufacturers, like screens, processors, chips, etc. If a few of their products have a minor glitch, oh well.. they just move on.
All this being said, Samung PROMISSED a gps fix, they promissed 2.2 (even though they never gave a real date), and so far, half a year later, they have delivered nothing.
The real people who got fuct by all this are the folks who, like me, purchased our phones in the first few days, or weeks. Many of these issues werent widely known and seemed random. Especially the GPS, since most people reported their GPS worked fine for the first few days or so. Then before our 30 days were up, Samsung burst in and said, "Hang on guys, we are working on a fix! We promise!" and most of us in that boat ran out of our 30 day return period waiting on the promissed update. When it came, and didnt fix the issue, we were all stuck. Either you had to hold on and believe old uncle sammy would come thru for us, or cut your losses and move on. I was able to sell my Captivate, spare Batt, extra cords and dock for 300.00, i roughly got my money back, then spent 500 on my unlocked Desire Z (very nice BTW).. but if I didnt have the funds for it, I'd be stuck with a partly dumb smartphone and an empty promise to fix it.
It isn't too wild n crazy to expect something to work out of the box. It is even less wild and crazy for a big company like Samsung to make right and fix it AS THEY PROMISSED.
In closing F Samsung, I will never buy an other of their products. The Atrix looks like it will be a GOD (march 1st baby), if you can still return your CRAPtivate, do it! If you can sell it, do it. If you are content with what you have and dont care that Samsung has cheated and lied to their customers, then go on buying in to what they do. They have are soon releasing a new SGS phone on AT&T just for you! Im sure it will have a few bugs that never get fixed and they will probably "forget" to support it with updates and new features they promise! If you are a bit strapped for $$ and cant afford to drop more $$ for a real smartphone, im sorry for you, but maybe check out a custom ROM like Cognition 3.0. It does a pretty good job of fixing most of Samsungs F'ups.
Sorry to sound a bit harsh, but it is not directed at any individual here. It is directed solely at the guilty party. A large, wealthy worl wide corporation that has screwed over (again) its paying customers with faulty products and empty promises.
