Without any doubt the Hero will be pushed even more to it's limits after a longed for upgrade to 2.1
And then? We install all those "new" apps/try-outs and start complaining about lag?
You're right about HTC's responsability creating the expectation, but aren't we pushing that ourselves?
With my out-of-the-box Hero I can:
actually make a phonecall ;-)
have 1000+ contacts, several calendars and gmail and google apps synced real time with no fuzz;
twitter, facebook, MSN, skype, etc etc.
Use streetview on google maps with compass mode: awesome!!
Have 7 desktops and even more scenes;
Full screen Youtube;
Download and install thou's of free or paid for apps in a sigh;
Get full helpdesk support on an app of $1,-
Navigate just like that
Make picts, vids, upload them in a sigh;
even do more like Layar, shopsavvy, etc...
lists, tasks, GTD
and all the rest I forgot.
and...if you want you can get your Hero for free (with subscr. that is)
Who's complaining?