Just sent my EVO in for a warranty claim regarding the oft-mentioned USB charging port becoming loose and not charging unless you're holding it doing a handstand and whistling the intro to "Patience."
HTC denied the warranty claim due to the water damage sensors. The phone is painstakingly cared for, never dropped, and has never been exposed to water. My theory is that either these sensors are way too sensitive (it was a humid summer) or they're simply lying. Either way, they want to charge me $240 to fix an issue that isn't water-damage related in the first place. Seems to me that the most profitable path, since they essentially have a monopoly on warrant-able repair, is to deny as many claims as possible with this "water damage" excuse because, hey- what are you going to do about it? Anyone else have a similar experience with HTC repair?