My phone would reboot every few minutes. It didnt matter if i was in the middle of a call, email, or just messing with the phone.
I started thinking it was verizon messing up everytime the phone would switch to and from 3g/4g it would reset. That or the sim card was screwed up.
I didnt know what the deal was. I gave it all afternoon, did a factory reset, and nothing changed.
BTW I spent all afternoon because the vzw system was on the fritz, not because they didnt want to give me a new phone.
Just get a new one man. no sense in being mad about a new purchase. i got the new one and it works great. every once in a while you're going to find some lemons.