My Cricket LG Optimus C is having problems. After it freezes for a few seconds and becomes non responsive it restarts (or reboots, resets) itself randomly as though I have pushed the power button on & off. This is the SECOND optimus C that has had this problem.
Details below.
I took the plunge and after passing on the other 2 cricket android phones a few months ago I purchased the Optimus C. Indeed the performance is 'acceptable'. Its not high end but I feel performace was good for the price with the plan I got. HOWEVER. On the first day my kids noted it randomly restarted / rebooted itself. I hadn't witnessed it myself since the kids had their hands on it and I thought ' Oh, they must have somehow accidentally hit the ON/Off button', but after a few days of it doing it about 5 times a day it became a head scratcher. after the first few days the screen went entirely blank and would not turn on (although the buttons at the bottom would light up when turned on by the power button and the speaker would hiss for a split instant). I took it back and they disappeared and came back and it was back up and running with the hopes it had solved the restart problem. They also said it was most possibly the thin plastic film on the touch screen & that they had had reports with problems with said plastic screen protective film and took said plastic film off in hopes it would possibly be the culprit. It didn't help. It continued to randomly restart. I took it back after a week and they gave me a new phone. I took it back and got the new one at 10 AM and we have already while using it witnessed it rebooting / restarting randomly multiple times before the day was through. I have installed NO apps on the new 'virgin' phone and the only thing I did was to configure email/gmail. I cannot find any mention of this problem on the internet and I can't help but wonder if the problem isn't mentioned it is because it is new phone just released or if it is me. The fact that it happens to any family member and not just a singular person and under different kinds of operation/situations points to the phone. We havn't abused it physically, we treat the phone very well. Also that it is happening to 2 phones in a row (assuming it continues with the 2nd phone) might ask the question "IS this a real problem with this Optimus C model." This is assuming that the problem isn't a numnutty me or my family that has used it. But I have actually seen it ' reset ' while not even touching it. I will keep the 2nd phone for a few days more to observe it. I really want this to work.
Any feedback is welcome.
P.s. The people at the Cricket store have treated me well and I speak well of them in how they have handled themselves and the situation. I get no sense of frustration on their part.
Details below.
I took the plunge and after passing on the other 2 cricket android phones a few months ago I purchased the Optimus C. Indeed the performance is 'acceptable'. Its not high end but I feel performace was good for the price with the plan I got. HOWEVER. On the first day my kids noted it randomly restarted / rebooted itself. I hadn't witnessed it myself since the kids had their hands on it and I thought ' Oh, they must have somehow accidentally hit the ON/Off button', but after a few days of it doing it about 5 times a day it became a head scratcher. after the first few days the screen went entirely blank and would not turn on (although the buttons at the bottom would light up when turned on by the power button and the speaker would hiss for a split instant). I took it back and they disappeared and came back and it was back up and running with the hopes it had solved the restart problem. They also said it was most possibly the thin plastic film on the touch screen & that they had had reports with problems with said plastic screen protective film and took said plastic film off in hopes it would possibly be the culprit. It didn't help. It continued to randomly restart. I took it back after a week and they gave me a new phone. I took it back and got the new one at 10 AM and we have already while using it witnessed it rebooting / restarting randomly multiple times before the day was through. I have installed NO apps on the new 'virgin' phone and the only thing I did was to configure email/gmail. I cannot find any mention of this problem on the internet and I can't help but wonder if the problem isn't mentioned it is because it is new phone just released or if it is me. The fact that it happens to any family member and not just a singular person and under different kinds of operation/situations points to the phone. We havn't abused it physically, we treat the phone very well. Also that it is happening to 2 phones in a row (assuming it continues with the 2nd phone) might ask the question "IS this a real problem with this Optimus C model." This is assuming that the problem isn't a numnutty me or my family that has used it. But I have actually seen it ' reset ' while not even touching it. I will keep the 2nd phone for a few days more to observe it. I really want this to work.
Any feedback is welcome.
P.s. The people at the Cricket store have treated me well and I speak well of them in how they have handled themselves and the situation. I get no sense of frustration on their part.
