Help Manual: "This device can't be updated" the workaround

[Ahmadinejad]

LICENSE OF THIS HOWTO: PUBLIC DOMAIN

Notice: Author of this manual could not be held accountable for any damaged or bricked devices. You are following this manual on your own risk!

Question: What does "This device can't be updated" error mean?
Answer: This is a KIES error message indicating that your device could not be updated any more.

Question: How this happened?
Answer: The common reason for this message is version mismatch between firmware installed on your Samsung Galaxy I5500 phone and your product code (for example you installed firmware for GT-I5500YKADBT to a GT-I5500YKAXEU phone).

Question: Is there a way to fix this error message?
Answer: If you are seeing this error message you already know what does Odin mean. You've possibly installed some firmware from samfirmware.com or Motafoca and this is where this error came from. Now we are going to use the same Odin flashing utility to recover from this error.

Question: Why should I fix this error message?
Answer: The main reason for fixing this error message is that you would like to update your Samsung Galaxy Europa to the latest stock/official firmware for your phone just like the device has been meant to be updated. FroYo is coming in a few weeks, so you may would like be the first in your country to update to it. Just use this guide and your device will be KIES updatable again.

Question: How to find out my Product Code?
Answer: Just dial the following code like if you are dialing a regular phone number

*2767*4387264636#

and you will get some message on screen looking like this

[2] PCode:GT-I5500YKA[COLOR=Red][B]XEU[/B][/COLOR]

After learning your product code it is time to browse the following list and download the appropriate firmware version for your device, then upload .tar file using the Odin Multi Downloader 4.28, found at the bottom of this manual. Please, check One Package mode in Odin and load the tar file downloaded from our firmware library and DO NOT FORGET to also load the EUROPA_v1.0.ops file included in Odin archive.

-- The firmware library --
--Currently the biggest and most complete archive of I5500 firmware--
UPDATED ON THE 3rd MAY 2011
GT-I5500YKACNX (Romania)
GT-I5500YKACPW (United Kingdom)
GT-I5500YKADBT (Germany)
GT-I5500YKAEIR (Ireland)
GT-I5500YKAFOP (Spain)
GT-I5500YKAIRD (Slovakia)
GT-I5500YKAITV (Italia)
GT-I5500YKAMET (Ireland)
GT-I5500YKAMOB (Austria)
GT-I5500YKAMOT (Slovenia)
GT-I5500YKANEE (Sweden)
GT-I5500YKAO2I (Ireland)
GT-I5500YKAPHB (Belgium)
GT-I5500YKASER (Russia)
GT-I5500YKASIM (Slovenia)
GT-I5500YKATIM (Italy)
GT-I5500YKATOP (Serbia Montenegro)
GT-I5500YKATPH (Portugal)
GT-I5500YKATSC (United Kingdom)
GT-I5500YKAVDC (Czech)
GT-I5500YKAVIP (Croatia)
GT-I5500YKAVVT (Bulgaria)
GT-I5500YKAWIN (Italy)
GT-I5500YKAXEO (Poland)
GT-I5500YKAXEU (United Kingdom)

* You could recover from this annoying error only if you find the firmware for your product code here. If you could not find your product code here, please contact your phone vendor in order to have your device flashed with its original firmware. Otherwise your device will not be updatable using the KIES utility.

You could download Odin Multi Downloader 4.28 HERE.

All the credits for this topic go to LuffarJoh - developer of the Check Fus Downloader utility. If it was not his utility, this manual wouldn't be as complete.

 

[subpsyke]

Ahmadinejad,

Great post, thanks! I see that the Check FUS Downloader has been updated again.

If anyone wants to test Froyo before it becomes available for their device, there are a few product codes that have already released it - CNX (Romania), ITV (Italy, seems to be the latest), NEE (Sweden, not in your list) and possibly others.

Using a firmware from a different product code usually causes no problems (apart from breaking Kies updates, and possibly not including your preferred language), and in the future you can use the Check Fus Downloader to get the proper firmware when it's released for your product code.

 

[Stash68]

Hey bud, im getting this message, my phone had the firmware changed by samsung dealer to fix the text issue.
Firmware=PDA:JA4/PHONE:JG3/CSC:JH2(VOP)
GT-I5500YKAVOP
Should i be contacting dealer?
If official Froyo is released via Kies, will my phone defo not update?
Thx for any help/advice

 

[Ahmadinejad]

I have one more thing to add, please, note that currently available FroYo versions does not contain all in one package with all languages just like 2.1 had. FroYo for EE countries (RO for example) have English + East European languages (no French, German, Italian, Spanish, Portuguese, Swedish, Danish, Norwegian and Finnish), Swedish version does not have EE languages (Bulgarian, Romanian, Hungarian etc.).

Hey bud, im getting this message, my phone had the firmware changed by samsung dealer to fix the text issue.
Firmware=PDA:JA4/PHONE:JG3/CSC:JH2(VOP)
GT-I5500YKAVOP
Should i be contacting dealer?
If official Froyo is released via Kies, will my phone defo not update?
Thx for any help/advice

Just wait for the update to become available for your product code and if it still does not get the update, contact your reseller and ask him to update your device with the correct firmware version for your region. Update by KIES or fixing the text message issues - it is up to you to decide

NEE (Sweden, not in your list) and possibly others.

Thanks for your notice, subpsyke. Just figured out that it was the only firmware from my collection that I forgot to upload. Just uploaded it and updated the list.

In fact some of the firmware versions from my product code list could not be downloaded at all, like XEF for example. I just don't have old enough and still valid data of pda/phone/csc versions to download them with Check Fus Downloader.

Should you have any product code including its CSC/Phone/PDA versions, do not hesitate to share them so I could download the appropriate firmware and update this list. It would be very helpful to update this library and help others to fix this problem. I had lots of headache with it either

 

[Ahmadinejad]

LICENSE OF THIS LIST: PUBLIC DOMAIN

Last modified: 2011-05-06

Here is an up-to-date list of Samsung Galaxy Europa firmware versions available from KIES. Please, note that JP version are actually Android (FroYo) 2.2 versions.
GT-I5500YKA3IE (IRELAND)
No valid PDA/CSC/PHONE data available

GT-I5500YKACNX (ROMANIA)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XFJPK/I5500OXFJPD/I5500XWJP3/I5500XFJPK
Current firmware build date: 2011-03-23

GT-I5500YKACPW (UNITED KINGDOM)
Older firmware version: I5500XWJG9/I5500OXAJG6/I5500XWJG3/I5500XWJG9
Older firmware version: I5500XWJH4/I5500OXAJH2/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK3/I5500OXAJK1/I5500XWKA1/I5500XWJK3
Current firmware build date: 2011-01-17

GT-I5500YKADBT (GERMANY)
Older firmware version: I5500XWJGB/I5500OXAJH1/I5500XWJG3/I5500XWJGB
Current firmware version: I5500XWJK3/I5500OXAJK1/I5500XWJK3/I5500XWJK3
Current firmware build date: 2010-12-01

GT-I5500YKAEIR (IRELAND)
Older firmware version: I5500XWJI1/I5500EIRJI1/I5500XWJG3/I5500XWJI1
Current firmware version: I5500XWJK3/I5500EIRJI1/I5500XWJK3/I5500XWJK3
Current firmware build date: 2011-02-01

GT-I5500YKAFOP (SPAIN)
Older firmware version: I5500XWJG9/I5500OXAJG6/I5500XWJG3/I5500XWJG9
Older firmware version: I5500XWJH4/I5500OXAJH2/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK3/I5500OXAJK1/I5500XWJK3/I5500XWJK3
Current firmware build date: 2010-12-01

GT-I5500YKAH3G (UNITED KINGDOM)
No valid PDA/CSC/PHONE data available

GT-I5500YKAHAT (ROMANIA)
No valid PDA/CSC/PHONE data available

GT-I5500YKAIRD (SLOVAKIA)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Older firmware version: I5500XWJG9/I5500OXXJG5/I5500XWJG3/I5500XWJG9
Current firmware version: I5500XWJK3/I5500OXXJL3/I5500XWJK3/I5500XWJK3
Current firmware build date: 2011-01-21

GT-I5500YKAITV (ITALY)
Current firmware version I5500XWJI1/I5500ITVJI3/I5500XWJG3/I5500XWJI1
Current firmware version: I5500XWJPL/I5500ITVJP3/I5500XWJP3/I5500XWJPL
Current firmware build date: 2011-04-07

GT-I5500YKAMET (IRELAND)
Older firmware version: I5500XWJH5/I5500METJH1/I5500XWJG3/I5500XWJH5
Current firmware version: I5500XWJK3/I5500METJH1/I5500XWJK3/I5500XWJK3
Current firmware build date: 2011-01-27

GT-I5500YKAMOB (AUSTRIA)
Older firmware version: I5500XWJH4/I5500MOBJH4/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK3/I5500MOBJH4/I5500XWJK3/I5500XWJK3
Current firmware build date: 2010-12-02

GT-I5500YKAMOT (SLOVENIA)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK2/I5500MOTJI3/I5500XWJK3/I5500XWJK2
Current firmware build date: 2010-01-10

GT-I5500YKANEE (SWEDEN)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Older firmware version: I5500XWJG9/I5500OXXJG5/I5500XWJG3/I5500XWJG9
Older firmware version: I5500XWJPB/I5500NEEJP1/I5500XWJP3/I5500XWJPB
Current firmware version: I5500XWJPJ/I5500NEEJP3/I5500XWJP3/I5500XWJPJ
Current firmware build date: 2011-04-14

GT-I5500YKAO2I (IRELAND)
Older firmware version: I5500XWJH4/I5500O2IJH1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK3/I5500O2IJH1/I5500XWJK3/I5500XWJK3
Current firmware build date: 2011-02-07

GT-I5500YKAPHB (BELGIUM)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Older firmware version: I5500XWJG9/I5500OXXJG5/I5500XWJG3/I5500XWJG9
Current firmware version: I5500XWJK3/I5500OXXJK3/I5500XWJK3/I5500XWJK3
Current firmware build date: 2010-11-30

GT-I5500YKAPRT (POLAND)
No valid PDA/CSC/PHONE data available

GT-I5500YKASEB (BALTIC)
No valid PDA/CSC/PHONE data available

GT-I5500YKASEK (UKRAINE)
Older firmware version: I5500XWJH4/I5500OXEJG2/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJH4/I5500OXEJG2/I5500XWJG3/I5500XWJH4
Current firmware build date: 2010-09-04

GT-I5500YKASER (RUSSIA)
Older firmware version: I5500XWJH4/I5500SERJH2/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJJ6/I5500SERJJ2/I5500XWJG3/I5500XWJJ6
Current firmware build date: 2010-10-28

GT-I5500YKASIM (SLOVENIA)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Older firmware version: I5500XWJG9/I5500OXXJG6/I5500XWJG3/I5500XWJG9
Current firmware version: I5500XFJPK/I5500OXFJPD/I5500XWJP3/I5500XFJPK
Current firmware build date: 2011-03-23

GT-I5500YKASKZ (KAZAKHSTAN)
Older firmware version: I5500XWJH4/I5500OXEJG2/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJH4/I5500OXEJG2/I5500XWJG3/I5500XWJH4
Current firmware build date: 2010-09-04

GT-I5500YKATCL (PORTUGAL)
No valid PDA/CSC/PHONE data available

GT-I5500YKATIM (ITALY)
Older firmware version: I5500XXJG3/I5500TIMJG3/I5500XXJG3/I5500XXJG3
Older firmware version: I5500XXJG4/I5500TIMJG4/I5500XXJG4/I5500XXJG4
Older firmware version: I5500XXJF6/I5500TIMJF6/I5500XXJF6/I5500XXJF6
Current firmware version: I5500XXJPG/I5500TIMJPG/I5500XXJPG/I5500XXJPG
Current firmware build date: 2011-03-03

GT-I5500YKATOP (SERBIA MONTENEGRO)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Older firmware version: I5500XWJG9/I5500OXXJG5/I5500XWJG3/I5500XWJG9
Current firmware version: I5500XFJPK/I5500OXFJPD/I5500XWJP3/I5500XFJPK
Current firmware build date: 2011-03-23

GT-I5500YKATPH (PORTUGAL)
Older firmware version: I5500XWJI1/I5500OXXJI2/I5500XWJG3/I5500XWJI1
Older firmware version: I5500XWJG9/I5500OXXJG5/I5500XWJG3/I5500XWJG9
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK3/I5500OXXJK3/I5500XWJK3/I5500XWJK3
Current firmware build date: 2010-11-30

GT-I5500YKATSC (UNITED KINGDOM)
Older firmware version: I5500XWJI2/I5500OXAJI3/I5500CFJI2/I5500XWJI2
Current firmware version: I5500XWJK3/I5500OXAJK1/I5500CFKA1/I5500XWJK3
Current firmware build date: 2011-01-12

GT-I5500YKAVDC (CZECH)
Older firmware version: I5500XWJG9/I5500VDCJG2/I5500XWJG3/I5500XWJG9
Current firmware version: I5500XWJH4/I5500VDCJH2/I5500XWJG3/I5500XWJH4
Current firmware build date: 2010-10-20

GT-I5500YKAVDI (IRELAND)
No valid PDA/CSC/PHONE data available

GT-I5500YKAVDP (NETHERLANDS)
No valid PDA/CSC/PHONE data available

GT-I5500YKAVIP (CROATIA)
Older firmware version: I5500XWJG9/I5500OXXJG5/I5500XWJG3/I5500XWJG9
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XFJPK/I5500OXFJPD/I5500XWJP3/I5500XFJPK
Current firmware build date: 2011-03-23

GT-I5500YKAVOD (UNITED KINGDOM)
No valid PDA/CSC/PHONE data available

GT-I5500YKAVVT (BULGARIA)
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Older firmware version: I5500XWJI1/I5500VVTJI3/I5500XWJG3/I5500XWJI1
Current firmware version: I5500XWJK2/I5500VVTJI3/I5500XWJK3/I5500XWJK2
Current firmware build date: 2010-12-03

GT-I5500YKAWIN (ITALY)
Older firmware version: I5500XWJH4/I5500WINJG1/I5500XWJG3/I5500XWJH4
Older firmware version: I5500XWJG7/I5500WINJF4/I5500XWJG3/I5500XWJG7
Older firmware version: I5500XWJH4/I5500WINJG1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJPL/I5500WINJP3/I5500XWJP3/I5500XWJPL
Current firmware build date: 2011-04-27

GT-I5500YKAXEF (FRANCE)
Older firmware version: I5500POJH6/I5500XEFJH5/I5500XWJG3/I5500POJH6
Current firmware version: I5500POJH6/I5500XEFJH5/I5500XWJG3/I5500POJH6
Current firmware build date: 2010-08-30

GT-I5500YKAXEO (POLAND)
Older firmware version: I5500XWJG9/I5500OXXJG5/I5500XWJG3/I5500XWJG9
Older firmware version: I5500XWJH4/I5500OXXJH1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK3/I5500OXXJK3/I5500XWJK3/I5500XWJK3
Current firmware build date: 2010-12-01

GT-I5500YKAXEU (UNITED KINGDOM)
Older firmware version: I5500XWJH4/I5500OXAJH2/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJK3/I5500OXAJK1/I5500XWKA1/I5500XWJK3
Current firmware build date: 2011-01-17

GT-I5500YKAXFA (SOUTH AFRICA)
Older firmware version: I5500XWJH5/I5500XFAJG1/I5500XWJG3/I5500XWJH5
Current firmware version: I5500XWJH5/I5500XFAJG1/I5500XWJG3/I5500XWJH5
Current firmware build date: 2010-08-30

GT-I5500YKAXFE (SOUTH AFRICA)
Older firmware version: I5500XWJH4/I5500XFEJG1/I5500XWJG3/I5500XWJH4
Current firmware version: I5500XWJH4/I5500XFEJG1/I5500XWJG3/I5500XWJH4
Current firmware build date: 2010-10-27

GT-I5500YKAXFV (SOUTH ARFICA)
Older firmware version: I5500XWJH5/I5500XFVJG2/I5500XWJG3/I5500XWJH5
Current firmware version: I5500XWJH5/I5500XFVJG2/I5500XWJG3/I5500XWJH5
Current firmware build date: 2010-08-30

 

[Stash68]

Hi,
I know the VOP at the end of my firmware number stands for country firmware is for, or something like that.For the life of me i cant find where VOP is from, can you please help?
Thx

 

[Ahmadinejad]

Complete list of all country codes for Samsung phones could be found here : Samsung Letter Code - www.SamFirmware.com
Are you sure that it is not VDP, as I could not find any product code ending in VOP Or maybe your dealer did some changes to your product code and mistyped it.

 

[artystate]

Hello

I've just bought a GT-I5500 and I've tried to update to Android 2.2 with KIES.

Most of the times the phone screen freeze at yellow downloading icon. Finally I manage to make an upgrade, after I removed sim and card.

Now KIES tell me that I have the latest firmware: PDA:JK3 / PHONE:KA1 / CSC:JK1 (CPW).

In About Phone Menu said that I have Firmware version 2.1-update1, baseband version I5500XWKA1, build number ERE27.XWJK3


When I send command *#1234# = Firmware Version: I get:

PDA:I5500XWJK3
Phone: I5500XWKA1
CSC: I5500XAJK1

Can you help me to upgrade to Android 2.2?

 

[Ahmadinejad]

It is in fact the latest android version available for your market (UK) at the moment, but very soon there will be FroYo available for your product code. Please, note that Samsung already started updating some of the East Europe, West Europe and Nordic phones to Android 2.2. This will mean that 2.2 is coming very soon to UK devices too.
You could still flash your device with Odin Multi Downloader and the NEE version of the FroYo firmware as seen in my first post hire. Then if you need to switch back to KIES updates, just upload the CPW firmware from my list with Odin utility.

Press Volume down button + Middle button + End call button simultaneously to enter in Download mode and load firmare .tar and OPS files in Odin as shown at Odin image in first post, then click Start to flash your device with selected firmware .tar file.

 

[artystate]

Thanks

In fact I am in Romania, I bought the phone from a big store here, it's unlocked. I dont know why I got a phone with UK firmware.

After many tries with KIES I decided to take a chance with ODIN, from your first post and with latest firmware from samfirmware. I have now Android 2.2 with romanian language fully functional. Thanks for your help.

Only complain is this: I try to initiate video call from yahoo messenger. For this I needed a plugin from Android Market. While I had Android 2.1 that plugin manage to install but told me that will work only with 2.2. Now, having 2.2 I can't find that plugin in Market

P.S. Your firmware from first post GT-I5500YKACNX (Romania) (I5500OXFJPD) is different from latest samfirmware (XFJPK)? What you would recomend me?

 

[Ahmadinejad]

Salut artystate,
It looks like you've bought an imported from UK device. I'm happy that my postings were helpful to you
Paşte fericit
P.S. How about which one of the two firmwares : JPK is the phone version and JPD - the CSC version. It should be the same as on samfirmware.com

 

[ppucelj]

Hey everyone, i have a problem i think.
I come from slovenia, i have a galaxy 5 that i bought here. I've never flashed my phone or used odin or anything funny like that.
When i run Kies, it says "This version of the device cannot be updated".

My phone info:
firmware: PDA:JI5 / PHONE:JG3 / CSC:JI3 (MOT)

Am I right in thinking this is not the current version that should be available to me?

 

[Ahmadinejad]

Correct, here is the latest version for your device :
GT-I5500YKAMOT (SLOVENIA)
Current firmware version: PDA: JK2 / Phone: JK3 / CSC: JI3
Current firmware build date: 2010-01-10

Fixing the issue and re-enabling your device to receive KIES update is easy. Get Odin and correct firmware from the above list and re-flash your device. Possibly your phone dealer already changed firmware with this version which was not exactly for your device.

 

[Abiram26]

nothing for The Netherlands?

 

[Abiram26]

nothing for The Netherlands?

Ive GT-I5500YKAVDP

 

[ppucelj]

Thanks ahmedinejad, it worked like a charm
Now i only hope that they upgrade to froyo sometime soon:/

 

[Ahmadinejad]

@Abiram26, I am so sorry, but I do not have a working PDA, PHONE and CSC versions to check what is latest VDP firmware Could you please post the output of *#1234# so I could check for new firmware versions in future and post the results in this thread!

@ppucelj I am glad that it worked with your device just like it worked for mine. I do also hope that their future FroYo versions will have all language translations in one. Should be glad to see Romanian and French with one 2.2 ROM

 

[mel4]

There is absolutely nothing in your list for Americas (North nor South!!, even US)! Is it normal?
I heard really bad stories about upgrading to 2.2 in my network, I don't know if someone have idea when it will go out...
PDA/Phone:I5500MUGJJ7
CSC:I5500MVMCJJ7

 

[Ahmadinejad]

This little howto is only for I5500 (the Galaxy Europa) for the moment, but I may extend it and include some American firmware versions too. I shall check some of the PDA/Phone/CSC versions this weekend and shall post the results here.

 

[lokel]

Here i a product code you dont have yet,

GT - I5500M
PCODE - GT-I5500YKMVMC ( Canada )

PDA - I5500MUGJJ7
PHONE - I5500MUGJJ7
CSC - I5500MVMCJJ7

 

[Ahmadinejad]

Unfortunately Check Fus Downloader does not find anything for

 

[dickyboos]

HELP!!!! Newbie with a Samsung Galaxy Europa (rooted) can't get Odin to recognize it despite attempting virtually everything. PC shows it as a storage device, but zilch from Odin.

 

[Ahmadinejad]

I've found that Samsung pushed a firmware update via KIES to NEE (Sweden) product code, which is dated from 14th of April 2011. However it is available through KIES since one day.

I've updated my manual and list of product code updates, and added I5500NEEJP3 firmware to both postings.

GT-I5500YKANEE (SWEDEN)
Older firmware version: I5500XWJPB/I5500NEEJP1/I5500XWJP3/I5500XWJPB
Current firmware version: I5500XWJPJ/I5500NEEJP3/I5500XWJP3/I5500XWJPJ
Current firmware build date: 2011-04-14

I see that some of you are maintaining a translated version of this small HOWTO, so please, spread the knowledge and update your translation with newly added info !

Regards

 

[Redshift187]

Unfortunately Check Fus Downloader does not find anything for

 

[Ahmadinejad]

Checked with this product code too and no information found with FUS Downloader.