Hello all,
I've been having one problem in particular since I bought my phone 5 days ago. My 4G and 1X does not appear on the top of the screen, and my phone only seems to be working only on Wifi, in other words, ONLY texts and calls work on the phone when I'm at school or away from home. I've talked to 3 different representatives (including tech support and someone who specializes in data) and I even had to Hard Reset my phone (where everything was eased.) I went to a corporate store yesterday and they fixed it all. My data was working for about 2 hours, then I discovered the same exact problem when I got home. The corporate store is in Modesto, CA , and I like in Tracy, CA (about a 30 minute drive.) The customer service doesn't seem to be helping, and neither does the corporate store. Can someone please help me?
-Cynthia
I've been having one problem in particular since I bought my phone 5 days ago. My 4G and 1X does not appear on the top of the screen, and my phone only seems to be working only on Wifi, in other words, ONLY texts and calls work on the phone when I'm at school or away from home. I've talked to 3 different representatives (including tech support and someone who specializes in data) and I even had to Hard Reset my phone (where everything was eased.) I went to a corporate store yesterday and they fixed it all. My data was working for about 2 hours, then I discovered the same exact problem when I got home. The corporate store is in Modesto, CA , and I like in Tracy, CA (about a 30 minute drive.) The customer service doesn't seem to be helping, and neither does the corporate store. Can someone please help me?
-Cynthia