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Help Taking Pictures Causes Evo To Crash

androsooner

Newbie
Aug 9, 2010
10
2
Since the Gingerbread update my Evo has been locking up and then rebooting whenever I take several photos. I am not rooted and using the stock camera app.

I have tested this many times by taking picture after picture until my phone locks up and crashes. It usually takes somewhere between 10-20 photos to make this happen (I have seen it in less than 5). This exact behavior is also happening on my wife's Evo.

I have even tried a factory reset per EarlyMon's instructions in the sticky, which unfortunately did not work.

Has anyone else seen this since the gingerbread update? Does anyone have any suggestions for fixing the problem?

Thanks
 
Hi:
Sorry for the long thread but please read.

I recently bought a HTC EVO from RadioShack for $29. The first one I got had the famous ghost voice msg problem and I was told by Sprint tech to remove the gingerbread update. I end up downloading the latest version with Netflix and ghost voice msg fix but my default camera app starts crashing. It got so bad that it went black screen and I can't even use the camera app anymore (it went black when I tap the camera icon).

I exchanged the unit a week later. When the guy gave me a brand new EVO and let me test it, the camera crashed in front of us!! He pulled out the SD card and reinstalled it and told me it should be OK. I was convinced that the crash is because the gingerbread update so this time I didn't upgrade to the latest version. Unfortunately, like the previously one, my camera app starts crashing after taking 5-6 pictures. My wife has EVO for 8 months already. No matter what I tried, there’s no way to crash her camera app. I also noticed that when camera app locked up and the device rebooted itself, it changes the dialer pad. The buttons of the 3rd and last row became smaller.

Anyway, I returned it this morning to RadioShack for the 3rd one. The store manager who has EVO himself never heard of any camera issues. He quickly gave me the 3rd one. He believes that I probably got two bad phones from a bad batch or some SD card problem. Later this afternoon, when I tested it again, it starts crashing!! This time the device is untouched meaning everything is in factory settings. No apps and no downloads. I reset the device to see if it would fix the problem but it didn't. Is it really bad luck? Should I continue to return it until I get a perfect one like the HTC tech support told me to? Or if there's a fix out there?

Any help is appreciated!!

Thanks!!
 
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