Dear Gameloft Customer!
Thank you for contacting Gameloft Customer Care. We have opened a ticket following your letter. Your request is in progress and we shall reply as soon as possible. Please, note, that our offices are closed on weekends.
If your letter concerns any technical issue with our products, please make sure that you have given us all the information we might need to understand the issue and solve it:
- Country
- Carrier
- Handset
- Phone number (including the country code)
- Game purchased (if any)
- Date
- Receipt, if you have any (if you bought your game using a credit card, you should have received a receipt by email)
- Name the store from where you purchased the game (Gameloft Shop, Operator Portal, Android MarketPlace, Verizon V CAST APPS, Apple App Store, BlackBerry App World, Palm App Catalog, Samsung AppStore ( KIES), Windows MarketPlace (ZUNE), DSiWare, WiiWare, Xbox LIVE Arcade, PlayStation