4G/SD Card Update (4G rolls out 9/29/11)

[3devious]

I talked to VZW customer retention and argued with them about it and they are letting me suspend my data contract until I get LTE.

 

[blkbeltkid17]

I talked to VZW customer retention and argued with them about it and they are letting me suspend my data contract until I get LTE.

nicely done my friend good luck my man

 

[Tosa90]

I talked to VZW customer retention and argued with them about it and they are letting me suspend my data contract until I get LTE.

Anybody can do this at any time right from the My Verizon App on their phone or tablet or from the My Verizon website.

Website:

 

[3devious]

Anybody can do this at any time right from the My Verizon App on their phone or tablet or from the My Verizon website.

Website:

There's also a reconnection fee and it extends your contract, hence the reason, I called to talk to them.

 

[sethwardo]

Droid-life is confirming that emails are going out stating the xoom upgrade will be in sept Confirmed: XOOM 4G LTE Upgrade Available in September, Emails to Customers Rolling Out Today (Updated) - Droid Life: A Droid Community Blog

 

[zetroc]

Verizon and Moto promised this for summer, and the assumption can be made that many early adopters made their purchase with their little hearts full of hope and with the thought in mind that an update would come in summer. Do you think there will be ramifications for Vzw/Moto making false claims? Should there be ramifications? Should early adopters get something out of this as compensation? (And don't say the free upgrade because that's what I paid $800 for lol).

I just feel like there needs to be consequences for selling a product and not sticking to its marketing. Thoughts?

 

[kennychaffin]

I just got an email from Verizon with this 4G pre-upgrade information.

Verizon page here: http://support.vzw.com/information/xoom_grg.html?email=Responsys&CMP=EMC-C-S-XOOM-Come


One thing I'm concerned about is if my Verizon plan will change and/or if the price will change...

I rarely use the 3G so it's not that big a deal, but damn sure would like my SD-Card to work.

 

[inkdesigner]

No real reason VZW/Moto can't provide SD support now. The Wi-Fi only Xooms recently received a software update that enabled SD use. The way I see it, any claim by VZW that they have to wait for the 4G upgrade to enable SD support is just plain bogus based on the recent update for Wi-Fi users only.

 

[FragDroidX]

Looks like the 4G upgrades are about to begin. Looks like a 3 day turnaround time for government and business customers. Hope that means a 3 day turnaround time for everyone.



XOOM 4G LTE Upgrades Set to Begin, Business and Government Users Up First in “Pilot” Group? - Droid Life: A Droid Community Blog

 

[batwings1]

My upgrade was very fast. FedExed to Moto Friday got it back with 4g and 3.2.2 Tuesday morning.

 

[zetroc]

I haven't received any notice, or anything! Is there any way for me to speed up the process and get my XOOM upgraded?

 

[batwings1]

Pretty sure there is not much you can do to speed this up. Given the process involved to get upgraded, I think you'll have to wait for VZW or Moto to let you know when you can request the FedEx shipping package.

 

[blkbeltkid17]

Pretty sure there is not much you can do to speed this up. Given the process involved to get upgraded, I think you'll have to wait for VZW or Moto to let you know when you can request the FedEx shipping package.

that is just to much work lol

 

[CivEngPE]

No real reason VZW/Moto can't provide SD support now. The Wi-Fi only Xooms recently received a software update that enabled SD use. The way I see it, any claim by VZW that they have to wait for the 4G upgrade to enable SD support is just plain bogus based on the recent update for Wi-Fi users only.

My SD card has been working in my 3G Xoom since the last OTA update...

Have you guys tried yours to see if it works?

 

[batwings1]

My 4g upgrade has killed my battery life even though I keep mobile data off 99% of the time and use wifi. I can't figure out what's killing it but something in the new version of the OS is killing it.

Looking forward to having others get the upgrade so people brighter than me can figure out what's going on.

The 4g speed is nice but may not be worth it if they can't get the battery drain fixed.

 

[kennychaffin]

I haven't received any notice, or anything! Is there any way for me to speed up the process and get my XOOM upgraded?

I haven't either, but I'm kinda thinking I won't do it anyway. Don't really use or need it....only rarely.

And if it kills the battery....more reason not to.

 

[kennychaffin]

My SD card has been working in my 3G Xoom since the last OTA update...

Have you guys tried yours to see if it works?

Yep, works here, but I don't "like" the way it works... all the mounting/unmounting, etc. etc.

 

[FragDroidX]

Well here we are and summer is officially over and still no official word on the status of the 4G upgrade. I have tried to be patient and wait to speak to Verizon and Motorola but now that another promised date has passed its time to give them a call.

 

[kennychaffin]

Well here we are and summer is officially over and still no official word on the status of the 4G upgrade. I have tried to be patient and wait to speak to Verizon and Motorola but now that another promised date has passed its time to give them a call.

Let us know. I'm actually not sure I'm going to do the upgrade .. I really don't have that much need for it.

 

[FragDroidX]

Let us know. I'm actually not sure I'm going to do the upgrade .. I really don't have that much need for it.

I called Verizon shortly after my last post. When I explained why I was calling the first CSR immediately asked if she could transfer me to a supervisor. After being on hold for less than a minute the next CSR explained that she was not a supervisor but she was in the loyalty department. I calmly explained why I was calling. She apologized about the lack of information and communication but told me she didn't have any idea when or if the upgrade would arrive. She then offered me some credits to my account for my troubles but I respectfully declined as that was not the purpose of my call. I am not looking for handouts I just want what I was led to believe I was purchasing. In the end the call left me exactly where I started before the call was placed. I will be calling Motorola next.

 

[impliedconsent]

So, gathering from above posts ... some have upgraded to 4G, some (myself included) have not ... AND ... some have a working SD card. There really isn't an answer. This is starting to piss me off.

 

[FragDroidX]

The 4G upgrade is officially starting tomorrow! Hit the source link for info and official press release.

XOOM 4G LTE Upgrade Starts Tomorrow, Pre-Installed LTE Version Goes on Sale October 13 for $499 - Droid Life: A Droid Community Blog

 

[jonw757]

Starting tomorrow?

Motorola Xoom 4G LTE upgrade process begins tomorrow, new tablets on sale October 13th -- Engadget

http://mediacenter.motorola.com/Pre...M-4G-LTE-Upgrade-Available-Tomorrow-3810.aspx

 

[marctronixx]

Thread updated to advise of 4G update. Will go in and clean up OT posts. Keep the thread limited to actual pertinent information.

awesome info.

 

[FragDroidX]

Upgrade page is live! Go this link to get your upgrade started.

Motorola Xoom Upgrade - Verizon Wireless

Also, looks like they are giving away standard docks as a gift for this taking so long. It says while supplies last so go get yours!