I have an HTC desire S, and I have a white envelope with exclamation mark at the top, just like the previous poster here has. However, when I pull down the notifications, it says Unable to sent mail. The account setting is incorrect.
I press the message and it takes me to Edit Account. It has my hotmail address which is correct. It then says Next
It then gives me Incoming settings which are
Protocol
Email Address
Username
Password
POP server
Security type
and Server port
and then it says Next.
When I press Next it says checking account information
Then it comes up with a warning saying 'Authenication failed. Please verify your username/password and 'OK'
The thing is I have sent some test emails to my hotmail account and they are in my inbox within seconds
I cannot get the icon removed. I don't know what to do as I'm not very technical so any help would be very appreciated. Thank you.
I don't want to mess about with any settings on my phone in case I completely bring it to a halt.