I am on 3G and had no problem downloading and installing. It worked on the first try. I could only wish we had 4G in this area. I can not see where that would make a difference. I would call tech support and see if they can help.I get an error after trying to download the update. It says download failure "device runs out of memory." The file is 71,202 KB (about 70 MB) and I have over 700MB available in all 3 of my storage locations. I guess it's just failing and giving me a generic failure message. I'm downloading over 4G. Anyone else successful or unsuccessful downloading the update on 4G????
Update: After trying 2 or 3 times, now my phone tells me that there is no update available. WTF???
I get an error after trying to download the update. It says download failure "device runs out of memory." The file is 71,202 KB (about 70 MB) and I have over 700MB available in all 3 of my storage locations. I guess it's just failing and giving me a generic failure message. I'm downloading over 4G. Anyone else successful or unsuccessful downloading the update on 4G????
Update: After trying 2 or 3 times, now my phone tells me that there is no update available. WTF???
What do you mean by "700MB available in all 3 of my storage locations"? The error code was written by a developer, who normally calls RAM memory, of which there is only 512MB, but really only max 368MB available. What are the other two storage locations you're referring to?
I'm going to create a new thread entitled "RAM-constrained phone" or some such. We're always seeing problems when RAM gets around 70MB. I have to use Superbox's "Free Memory" button all too often to free memory (RAM), because the freeable memory that is supposed to be freed up when needed, never seems to get freed up before I see problems.
I get an error after trying to download the update. It says download failure "device runs out of memory." The file is 71,202 KB (about 70 MB) and I have over 700MB available in all 3 of my storage locations. I guess it's just failing and giving me a generic failure message. I'm downloading over 4G. Anyone else successful or unsuccessful downloading the update on 4G????
Update: After trying 2 or 3 times, now my phone tells me that there is no update available. WTF???
What do you mean by "700MB available in all 3 of my storage locations"? The error code was written by a developer, who normally calls RAM memory, of which there is only 512MB, but really only max 368MB available. What are the other two storage locations you're referring to?
I'm going to create a new thread entitled "RAM-constrained phone" or some such. We're always seeing problems when RAM gets around 70MB. I have to use Superbox's "Free Memory" button all too often to free memory (RAM), because the freeable memory that is supposed to be freed up when needed, never seems to get freed up before I see problems.
Just got updated in Omaha NE. So far it's a bit snappier. NETFLIX is definitely better. No more choppy streaming.
... after the factory data reset my phone downloaded and installed the OTA update just fine.
How could the phone run out of RAM from downloading a file???
A reboot or reset is the surest way to free up RAM. And again, your error message was written by a programmer, so I suspect more that when they refer to "memory" they mean RAM. (Though any individual programmer could be sloppy and ambiguously call everything "memory".)
Also, I have experienced failed downloads that worked as soon as I freed up memory (I use Superbox to do that, maybe there are other utilities that free RAM, and it's quicker than a reboot).
For me, this (unrooted) phone's worst constraint is not the battery, it's RAM. I've had to give up having my four e-mail accounts on the phone (other than my Gmail account) because the Email process was taking up 50MB.
Why not? RAM is always used. Every bit that flows into phone storage hits RAM first.
1st, I downloaded the same exact .bin file from XDA Forums among thousands of other files that never failed to download. 2nd, the OTA update always failed at the exact same point, 50%. Everything points to the target download location running out of space. I'm just looking at the evidence.
Please also note that a developer labeled the internal SD card "Internal Memory" as it seems this is the basis for you thinking it's a RAM issue. If were talking terminology here.
I wish I would have found this app before doing my factory reset: https://market.android.com/details?id=com.a0soft.gphone.acc.free&feature=search_result
The evidence you've provided so far really doesn't point to storage. I'll give you my reasons, but not engage anymore in this discussion.
1. VZW download site only says it takes 70MB. That seems the requirement for free space. Did you have that much internal storage (you only reported a combined figure of 700MB)? If you had less, then yes, that's the problem, but you wouldn't have omitted that obvious key piece of information.
2. XDA download success vs. VZW OTA app failure during download points more to RAM depletion, because of the difference in what they're doing:
--- XDA download: a simple FTP.
--- VZW OTA app: very probably has more built-in checks, because it's important that the download is complete, not corrupt, and timely (for people who don't have good signal). For example, maybe at 50% it does extra file corruption checks, and then checkpoints the download. That takes more RAM than a simple FTP. <===== This is my guess of the problem.
3. If you had enough storage, like 75 MB internal storage, then we could go with something like your theory that you say you're convinced of, that there's a special kind of limited temporary storage used, even though VZW only says "Note: The size for this software upgrade is 69.5 MB." That would mean they are giving the wrong requirement, and there is a terrible bug that you and others will experience even though you have well more than 70 MB available. Could be true, but seems less likely than RAM depletion.
4. It could be some other bug, different from RAM or storage. But the error message said "memory." So this too seems less likely.
5. The OTA download worked once you cleared RAM (reset the phone). (The alternative theory of some special limited download memory space being released could also hold, but certainly you cleared RAM.)
6. This is a RAM-constrained phone, where RAM depletion is a common cause of all sorts of problems. It is definitely not a storage-constrained phone. Again, likelihood to RAM depletion.
P.S. That app you linked to seems to be only a cache cleaner, which frees internal storage. Of all the phones in the world, the Revo least needs a cache cleaner. We have 1.5GB of user-usable internal storage (the LG Optimus has only 179 MB!) But the LG Optimus has more available RAM than our Revo (thanks in part to the Revo's VZW crapware). We're memory constrained, and something like Superbox has a "Free Memory" button (it also has a cache cleaner, but you've gotta have a gaggle of apps installed on the Revo and none moved to the SD card before a cache cleaner is a necessity).
I just gotta say one thing. Shouldn't a regular reboot, or as you say "reset" clear the RAM??? I performed several reboots at times between download attempts. The Factory Data Reset I did obviously cleared all of the internal storage (to include cache) but a regular reboot should clear the RAM. You are not very convincing. It's all in the past anyways at this point.
Where can you get this update?
It should alert you when your phone has downloaded it. You should be able to initiate it manually by navigating to Settings->About Phone->Software Update, then select Check New and see if it finds it. - MarkC
im having problems aswell, but the update downloads 100% then the phone goes to install the update, the lg welcome screen opens..then the android with the open box and arrow. the bar fills about twenty percent, then the phone reboots, then straight to a verizon update failure screen. any ideas? btw im rooted, using the rage.apk and su to manage.
im having problems aswell, but the update downloads 100% then the phone goes to install the update, the lg welcome screen opens..then the android with the open box and arrow. the bar fills about twenty percent, then the phone reboots, then straight to a verizon update failure screen. any ideas? btw im rooted, using the rage.apk and su to manage.
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