Good Morning Chris and thank you for contacting Verizon Wireless through our website.
My name is Stanley, and I would like to thank you for your feedback regarding the release of the current 2.1 device firmware for the Droid devices.
The Droid operating system is a proprietary software by Google. Thus, Google determines when any related updates will be available to which Droid operated Smartphones, and therefore cannot predict and or indicate when any such updates will be available on the Motorola DROID A855 Smartphones. I apologize for any related inconvenience.
I have however, forwarded your concern to our Marketing Department for review, in hopes of expediting the 2.1 release for Verizon Wireless customers.
We appreciate your loyalty to our wireless products and services, and we are committed to resolving your concerns. I hope the information I have provided has been helpful, and I look forward to assisting you in the future.
Chris, thank you for giving me the opportunity to assist you today. We appreciate your business and thank you for choosing Verizon Wireless. Should you have additional questions or concerns, please reply to this e-mail.
Sincerely,
Stanley
Verizon Wireless
Data/Voice Technical Service Coordinator
Office Hours: 2pm through 11pm [Tuesdays through Saturdays]
Telephone: 1-803-400-4456 ext. 3352
Customer Service: 1-800-922-0204
My name is Stanley, and I would like to thank you for your feedback regarding the release of the current 2.1 device firmware for the Droid devices.
The Droid operating system is a proprietary software by Google. Thus, Google determines when any related updates will be available to which Droid operated Smartphones, and therefore cannot predict and or indicate when any such updates will be available on the Motorola DROID A855 Smartphones. I apologize for any related inconvenience.
I have however, forwarded your concern to our Marketing Department for review, in hopes of expediting the 2.1 release for Verizon Wireless customers.
We appreciate your loyalty to our wireless products and services, and we are committed to resolving your concerns. I hope the information I have provided has been helpful, and I look forward to assisting you in the future.
Chris, thank you for giving me the opportunity to assist you today. We appreciate your business and thank you for choosing Verizon Wireless. Should you have additional questions or concerns, please reply to this e-mail.
Sincerely,
Stanley
Verizon Wireless
Data/Voice Technical Service Coordinator
Office Hours: 2pm through 11pm [Tuesdays through Saturdays]
Telephone: 1-803-400-4456 ext. 3352
Customer Service: 1-800-922-0204