I have the hero, unfortuantely, I got it around christmas so the 30-Day return period is out of the question. I would like to know, what can I do to be able to replace my current phone with a new phone (say the Supersonic, when/if it comes out)?
I have TEP, if that helps any, however, just getting off the phone with a Customer Service Rep, she said that TEP only replaces the current phone and won't replace to another model. Which, I am sure if I went in person, my "cool" tech may be a bit more lenient with things.
Is there any way other then paying for a new contract?
I have TEP, if that helps any, however, just getting off the phone with a Customer Service Rep, she said that TEP only replaces the current phone and won't replace to another model. Which, I am sure if I went in person, my "cool" tech may be a bit more lenient with things.
Is there any way other then paying for a new contract?