Question regarding upgrade pricing and strategy, if anyone can help.
My son and I both have DIncs. I'm the main # on my plan and am due for upgrade on the 29th of December, with $50 loyalty. His phone is already eligible for discounted upgrade (I bought it for one year price, thinking I might want to use an earlier upgrade.)
I called to get my loyalty date moved up, since we both want to upgrade, but they said no. I know some people have gotten dates moved up by calling and asking a different CSR, but my question is: Have people gotten the loyalty upgrade date moved up, or just the discounted upgrade date moved up?
We have 4 smartphone lines for years, always pay bill on time, etc. Any thoughts would be appreciated.