Programs disappearing on my Behold II

[nogdolan]

Okay a weird this has been happening on my Behold II... After a power cycle one program disappears from the application drawer. The programs that have disappeared are Handcent, dolphin browser, Facebook, Live Bible, Evernote. Others could have but I have not noticed. When I go into "My downloads" in the market the program is still there but when I try to open it it fails to open. I have to uninstall then re-install the program. I only lose one program at a time though? This was happening last week so I did a factory reset and everything was fine until this morning. I have been running GDE home so the next step will be to remove GDE and see if it continues to happen. There have been a few other things happening as well the day after I reset the phone it would not boot up it just got stuck at the "android" screen I had to go into the recovery console and wipe it again to get it to boot up, also twice yesterday the phone just started vibrating continuously the screen would not turn so I had to remove the battery and restart the phone. I do not have the phone rooted. anyone else having issues like this or any ideas?

 

[Mastermind278]

I have had these issues too. I lost ShopSavvy then Google Voice, then GDE etc. I would have to reinstall the programs. I did occur more often when I was running GDE. With Open Home it seems like it only happened once. Might be a bug with GDE... not too sure!

 

[shawn1224]

I lost handcent, Astro files and Dolphin Browser a few times so I switched to ChompSMS (stable so far) and just backed up the other 2 on my SD card.

Haven't lost Dolphin and Astro 2 weeks running so hopefully these are stable as well.

 

[nogdolan]

Come to think of it I have also lost ASTRO files and Beautiful weather. Come to think of it I just put Handcent on yesterday and this morning I lost facebook??? I will remove handcent and see what happens.

 

[TMO_Rich]

When I first got my BH2 I could not connect to the device via USB.
I would attach the cable and would never get a prompt to mount the SD card.
It would power the phone, but would not connect to the SD.
So, that was annoying, but workable.
Then it started deleting apps as you have described.
I got a new handset from TMO and all is now well.
It is possible you have a bad piece of hardware.
Just my two centavos

 

[nogdolan]

My only problem is that my son won this phone from Samsung so I do not know if they (Samsung) will support it

 

[TMO_Rich]

I bet they will. I would sure try.

Just an aside . . . can you access the SD card via USB?

 

[shawn1224]

Trust me they don't. I also won this phone in the giveaway and when I contacted T-Mobile they said that there is nothing in their system that indicates possession of the phone. They told me I would have to contact the people who I received the phone from and that they would honor a replacement

The other option is wait 14 days after reciving the phone whereby your insurance would kick in and you could use it to replace the handset. Of course you'll have to pony up the 50 bucks for a new one though.

 

[nogdolan]

I bet they will. I would sure try.

Just an aside . . . can you access the SD card via USB?

Yes I am able to access the SD card via USB but I did have an issue one time where it was acting up, but not lately.

 

[TMO_Rich]

Ahh, I see.
Where did you win these phones?
Directly from Samsung?
I would think Samsung would warranty them, regardless of how you got it.
I don't know what to tell you then.
I suspect there are more BH2's that are buggy than we are hearing about.
I knew of two other ppl who had the USB issue (not being able to connect to the device via USB) and now more reports (here) of apps mysteriously vanishing.

I went through all the rigamaroll too . . . resetting, etc.
Nothing seemed to fix it.

 

[shawn1224]

The beholdgiveaway was done by a 3rd party advertising firm.

 

[TMO_Rich]

Well, I assume you can register them for warranty from Samsung, then Samsung may work with you?

That's what I would try.
It would be nice if you could do a reset with a new version of the image
It seems like resetting rarely fixes anything.
If for some reason your code is whacked out you are reloading the same version on.

 

[nogdolan]

Well I contacted Samsung and they said that I would have to send it in to be looked at and the turn around time would be 3 or 4 weeks...So if it gets real bad then I will have to bite the bullet and send it in.
The tech was going to have me reset the phone via the recovery console to see if it would fix it, which I told him that I had. So if you have not done this kind of reset then you might try it.

 

[Mastermind278]

Just lost Google Voice, ShopSavvy, and Key Ring Rewards... UGGH anyone know of a fix?

 

[dan0zone]

what are you guys using for home replacements ? I'm using open home , and have not had any of these issues..!

 

[Mastermind278]

what are you guys using for home replacements ? I'm using open home , and have not had any of these issues..!

I am using Open Home now since I was thinking it was GDE, but it still continues to happen!

 

[TMO_Rich]

The handset it was doing it on for me did not have any home replacements.
The only "mod" was the HTC KB.

My new handset has not had this issue. Also, I am not running an alternate home app at this time. Also, I am experiencing NO lag issues whatsoever.
This phone seems to work quite well and I have zero complaints.

 

[Mastermind278]

Has anyone been able to fix this problem? I am getting really aggravated. This problems happens to me on the Galaxy or Behold 2 firmwares.

 

[shawn1224]

I think it's a 1.5 issue. Since I've had the MT3G I haven't noticed any such problems. Up till this day whenever I have to reboot the Behold, it always deletes one or two of my apps/widgets (running GDE).

 

[Mastermind278]

I think it's a 1.5 issue. Since I've had the MT3G I haven't noticed any such problems. Up till this day whenever I have to reboot the Behold, it always deletes one or two of my apps/widgets (running GDE).

Well I had the same problem with stock Touchwiz, GDE, Panda Home, Galaxy... I am just surprised other people don't complain or have this problem. T-Mobile will not exchange the phone since I won it on the BH2 contest, so my only option would be sending to Samsung (though I believe it is a software issue, thus more than likely it will come back with the same problem) and wait 3 weeks for nothing. Plus be without a phone for a few weeks! :-X

 

[shawn1224]

I sent mine off to Samsung when I thought I bricked it and it took 2 weeks before I got it back so I know what you mean. I for one have come to expect the glitches so I hardly even notice it anymore. It's just more fuel to add to the update fire.

 

[kam187]

I think its data coruption causing the issue. Could be related to the SD card issue.

 

[csanner]

I called up T-Mobile & described the problem in detail...

if you did get your phone through t-mobile, I'd recommend this as they are replacing the phone for me (charging me for shipping, though. bleah.)

I'm going to have to figure out how to ODIN it back to stock before I send it back. anyone know if there's ODIN for mac?

(the representative said that "it sounds like a software issue" which doesn't make ANY freaking sense, because if it is, then a new phone won't do any good - and it would be happening to everyone, not just me...

hm...OTOH - what does everyone have installed on their phone? maybe there's some interaction between apps that's causing the issue...)