After searching, I see a few others have had this problem with EVO's and Droids, but no solutions were found or explanations for the problem. In my case, it has not rebooted while I was in the middle of anything, usually after I just finished using it and set it down, but I haven't noticed a pattern as to what is on or off when it happens. It can just be sitting there, and I wouldn't have noticed if it wasn't for the little bootup noise it makes at the Android start screen.
I don't think it matters if data is on or off or if its plugged in or not. I've had it 2 months and it's probably restarted itself for no reason maybe a 10 times since then? but i haven't been keeping track. It's always several days between restarts.
The very last time that it happened, a few minutes after it restarted, it still had not registered any signal, so I shut it down, pulled the battery and restarted it, and it was fine after that.
I have started doing a shut down, battery pull and then restart occasionally the past couple weeks, because I had to phone Telus tech support, when I stopped receiving any text messages for over a week. They asked me if I'd ever done a battery pull, which I had not thought to do, so I did, and they reset something on their end, and all of a sudden all my texts came in with no further problems. Since then I've been pulling the battery every few days, but it doesn't seem to have affected the occasional random reboots at all, they still happen.
I mentioned to the tech support rep, the random restart problem, and she said that it shouldn't do that and if it continues, to bring it back to a store for warranty. She also said she checked to see if there were any reported problems with the LG Shine plus, and found nothing was reported.
I'm not convinced it's a hardware problem and don't want to send it away if it's not. Unless I can somehow get upgraded to an HTC Desire, which was out of stock when I got this phone That's more of a want, than a need thing, since I've been perfectly happy with this phone, other than the hickup with the text messages (apparently it was a network issue though) and the random reboots.
Anyone have any advice on this? Thanks.
I don't think it matters if data is on or off or if its plugged in or not. I've had it 2 months and it's probably restarted itself for no reason maybe a 10 times since then? but i haven't been keeping track. It's always several days between restarts.
The very last time that it happened, a few minutes after it restarted, it still had not registered any signal, so I shut it down, pulled the battery and restarted it, and it was fine after that.
I have started doing a shut down, battery pull and then restart occasionally the past couple weeks, because I had to phone Telus tech support, when I stopped receiving any text messages for over a week. They asked me if I'd ever done a battery pull, which I had not thought to do, so I did, and they reset something on their end, and all of a sudden all my texts came in with no further problems. Since then I've been pulling the battery every few days, but it doesn't seem to have affected the occasional random reboots at all, they still happen.
I mentioned to the tech support rep, the random restart problem, and she said that it shouldn't do that and if it continues, to bring it back to a store for warranty. She also said she checked to see if there were any reported problems with the LG Shine plus, and found nothing was reported.
I'm not convinced it's a hardware problem and don't want to send it away if it's not. Unless I can somehow get upgraded to an HTC Desire, which was out of stock when I got this phone That's more of a want, than a need thing, since I've been perfectly happy with this phone, other than the hickup with the text messages (apparently it was a network issue though) and the random reboots.
Anyone have any advice on this? Thanks.