Why are phone carriers so secretive?

[bucsfan]

Why wont they just give us dates and info about there new phones coming out I don't understand why they just don't put the info out I'm pretty sure they know when they putting the note out just give us a date already

 

[PhilMcGraw]

Why wont they just give us dates and info about there new phones coming out I don't understand why they just don't put the info out I'm pretty sure they know when they putting the note out just give us a date already

Most likely because they themselves don't even truly know when the device will actually be released. Every carrier has a "tentative" release date which appears to be around February 14th for the Note (according to the pictures of the date on the phone as well as the FCC already being filed and devices usually release about 30 days or so afterwards). There are several things that could affect when a phone is actually released (i.e. getting the factory to produce enough of them to have on hand, marketing, getting the box details right, knowing the price of the phone, etc.) All of those questions have to be answered before it is released to the market.

 

[dennishh]

Carriers are inept....

Basically they are all about control and manipulation to make the most money. We should adopt the European wireless model.

 

[PhilMcGraw]

Carriers are inept....

Basically they are all about control and manipulation to make the most money. We should adopt the European wireless model.

You basically can already adopt the European wireless model. Just buy a prepaid plan and then buy all of your phones unlocked online. That is basically what the European model is. They pay about $600 for their phones and then about $50 a month.

 

[Kairosgrammy]

It's called creating anticipation. They at a single point may not know exact date but I'm sure they know approximate.

Why wont they just give us dates and info about there new phones coming out I don't understand why they just don't put the info out I'm pretty sure they know when they putting the note out just give us a date already

 

[Frisco]

Why wont they just give us dates and info about there new phones coming out I don't understand why they just don't put the info out I'm pretty sure they know when they putting the note out just give us a date already

Carriers are subject to the same deadline and customer satisfaction anxieties as many other corporate entities. The challenge is to have all departments in the development and release chain work in perfect sync with one another, handing off the projects down the line in proper order and with all inspections passed, no bottle-necks and no returns to a previous step.

That seldom happens, for many reasons, not the least of which is the constant changing of parameters and competitor public relations ploys.

Also, it's incredible how different sections of the same company can be at odds with one another, cooperation suffering because of bickering, etc.

The end result is managers trying to plug holes and all the while making PR attempts at holding off customer base dissatisfaction, which can end up with contract jumps from carrier to carrier (which is fruitless on the part of the customer, as he or she will likely suffer the same angst no matter the carrier).