Well I've been reading about the CL14 update for the last week, trying to decide whether I wanted my wife to get it on her Moment. Her phone had none of the bugs other Moments had other than horrible battery life so I haven't pushed her to get it (she did't want to deal with setting it up again after a wipe). Today she got the text from Sprint about the update and I finally convinced her we should go have it done. So we went in to have it done and while they were doing it they said it wouldn't take the ROM and the screen froze. Good news is, we got a brand new one no charge, and it was already updated. Now I'm glad my computer is too old for me to have tried the update myself!!! Also, this has decided for me to NEVER root my Hero, which I've been contemplating but been too scared.