Hi, here is an update with regards to txt message failing on this phone. the first message you send fails,but only when packet data(internet) is connected,and then it is only the first txt that is sent which fails. At first i thought txt sending failure was a random issue,but the reason i thought this was i was periodically turning on and off the data connection so as to save the battery life which is pretty dreadful when you have it switched on. So every time i switched data off reconnected to the data, the first txt would fail. Very frustrating as you need to be switched to the internet data to receive emails notifications directly to the phone, which is important for me. So i had no joy with 3 customer services the first time around(told me to send phone back+came back saying no fault)and i had no joy with the 3 shop staff in Huddersfield who were not interested in reading evidence from this forum and who just wanted to send the phone away for repair again. Since then i have emailed 3 who phoned me back the same day. They told me they are aware of the fault and are "hopefully" going to fix it with a firmware upgrade. I asked whether they could promise that the firmware update would fix the problem, and they could not promise this ! I asked when would the update be available and they could not even give me a rough estimate.(so could be months ?) I asked if they were aware of the fault why was i told by them to send the phone back for repair 14 days ago and why were the 3 shop telling me to send the phone back for repair 4 days ago. Also why did'nt the letter i get from the repair centre make a reference to the known network fault/coming firmware upgrade, instead of stating no fault found. They apologized for this and would look into it. So here i am waiting for a firmware update that i have no idea of when it will come and no guarantee of whether it will fix the fault. I will keep this forum updated with regards the on going issue. Steve.
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