I have had the droid eris for several months now, and then finally upgraded to the Moto which I wanted from the get go. I received my phone yesterday, was working fine all day yesterday and all day today until I went to send a text message to someone in my contact list and their name wouldn't pull up, I sucked it up but later on discovered I couldn't text message anyone and kept getting an error, but everything else seemed to be working fine. I called Verizon and as I was speaking to the tech rep discovered after making a couple of calls before calling VZW that I could now no longer call out (all I would get is DIALING and then call failed/call was lost), to anyone (before and after doing a system wipe. I was having some crackling issues w/ the audio on both the headset and speakerphone but I don't think that would have caused these issues would they? Has anyone experienced this with a Droid before? Is it just a bad phone or is this somewhat normal? I hope not. Off to see those wonderful store reps tomorrow...