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Help Screen Stays Off when making call...OUTDOORS..

rag133

Member
Nov 17, 2009
60
0
I wrote about this earlier, I had an issue when making a call the screen stays off and I cannot access the keypad or anything while on a call when I remove the phone from my ear. I had this happen again today, but noticed it went away when I took the call indoors. This seems to be an issue when I make a call outdoors, maybe it is the bright sunlight, but the screen refuses to come back on when i am on a call outside. I had to use the keypad to make selections on a call today but was unable to since the screen stayed off. Have others noticed this happening in bright light calls outside? Also, what can be done to correct this?
 
This may not be the same thing but? My wife had that problem with her phone except it was in all light conditions. It drove her nuts for about two weeks (me to) until we figured out that she held the phone in her right hand. When she pulled the phone away from her face to access the keys she inadvertently shadowed the sensor with her left hand causing the screen to stay dark. The sensor is located in the upper left corner of the phone and is fairly sensitive. I'm not saying this is what is happening to you but I thought I would mention it. I hope this helps but suddenly I have a strong desire for munchies and the Grateful Dead????????????
 
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