Hi all,
This is really aimed at users on the Orange UK network, but it seems like there might be a problem with accessing *some* paid apps in the market. I previously posted about a problem I had getting to view any paid apps, and Jules kindly helped out by prompting me to set up a Google Checkout account.
This allowed me to see *some* paid apps, but one or two I was after still refused to show up. After a bit of digging about it may be that this may be the problem (post from android market help forum)
"When I try to download paid Apps only some show up (not all) (id. Documents to go) in the market. Also when I try to download my purchaced Apps (from a previous phone), it says download failed. When i try to search for the apps they cannot be found. When i search for the same app on my wifes g1 it shows up. The mytouch is running the out of the box android 1.5. Anyone have any ideas?"
The reply was as follows...
"Many have reported this. Yes, seemingly you have no access to 'copy protected' apps in market. Most paid apps are marked 'copy protected' (few free ones are also flagged so).
On a dev phone (ADP1) these were not allowed. Though a few posts claim that this applies to all unlocked phones, I won't be sure.
Is yours unlocked? Otherwise if many of you talk to your operator things might speed up to give you access to these."
Although the query was about a MyTouch 3G, it seems to be exactly the problem I am having. It may be that for some reason the android market is seeing the Orange UK branded HTC Hero as 'unlocked', and thus blocking access to 'copy protected apps'.
Jules has already confirmed that he cannot see "PicSay Pro" from his phone. Could I ask any other Orange users to search for the following paid apps to see if they can access them. Each has a free version which is available but the 'pro' or paid versions aren't. (I'm sure there are others too)
PicSay Pro
Note Everything Pro
Labyrinth
I may be something to do with Orange's network, or it maybe a problem with the Hero not being a 'Google Experience' phone, and hence the android market thinking it is 'unlocked'.
Either way if it is a widespread problem I will contact Orange, HTC and Google to see if it can be sorted.
Thanks for the help.
J.
PS: Just thought, now that T-Mobile seem to have released their HTC Hero, maybe a T-Mo customer could also check and that might narrow it down to being the phone rather than the carrier, or if they can access the apps, it is an Orange network problem.
This is really aimed at users on the Orange UK network, but it seems like there might be a problem with accessing *some* paid apps in the market. I previously posted about a problem I had getting to view any paid apps, and Jules kindly helped out by prompting me to set up a Google Checkout account.
This allowed me to see *some* paid apps, but one or two I was after still refused to show up. After a bit of digging about it may be that this may be the problem (post from android market help forum)
"When I try to download paid Apps only some show up (not all) (id. Documents to go) in the market. Also when I try to download my purchaced Apps (from a previous phone), it says download failed. When i try to search for the apps they cannot be found. When i search for the same app on my wifes g1 it shows up. The mytouch is running the out of the box android 1.5. Anyone have any ideas?"
The reply was as follows...
"Many have reported this. Yes, seemingly you have no access to 'copy protected' apps in market. Most paid apps are marked 'copy protected' (few free ones are also flagged so).
On a dev phone (ADP1) these were not allowed. Though a few posts claim that this applies to all unlocked phones, I won't be sure.
Is yours unlocked? Otherwise if many of you talk to your operator things might speed up to give you access to these."
Although the query was about a MyTouch 3G, it seems to be exactly the problem I am having. It may be that for some reason the android market is seeing the Orange UK branded HTC Hero as 'unlocked', and thus blocking access to 'copy protected apps'.
Jules has already confirmed that he cannot see "PicSay Pro" from his phone. Could I ask any other Orange users to search for the following paid apps to see if they can access them. Each has a free version which is available but the 'pro' or paid versions aren't. (I'm sure there are others too)
PicSay Pro
Note Everything Pro
Labyrinth
I may be something to do with Orange's network, or it maybe a problem with the Hero not being a 'Google Experience' phone, and hence the android market thinking it is 'unlocked'.
Either way if it is a widespread problem I will contact Orange, HTC and Google to see if it can be sorted.
Thanks for the help.
J.
PS: Just thought, now that T-Mobile seem to have released their HTC Hero, maybe a T-Mo customer could also check and that might narrow it down to being the phone rather than the carrier, or if they can access the apps, it is an Orange network problem.